ZhaCari Silas
Dorchester,MA
Summary
Results-driven sales professional and business leader with experience driving revenue growth, leading high-performing teams, and building lasting client relationships. Proven ability to develop strategies, manage operations, and deliver measurable results.
Overview
7
7
years of professional experience
Work History
Independent Contractor
Terraboost Media
Boston, MA
06.2025 - Current
- Sales Prospecting: Identify and contact local/national businesses to secure sponsorship for sanitizing billboards.
- Closing Deals: Sell 5-foot-tall, full-color advertisements on kiosks placed at retailer entrances.
- Outreach: Contact potential clients via telephone, email, or in-person using provided or self-generated leads.
- Relationship Management: Present, negotiate, and close contracts, aiming to achieve weekly/monthly quotas.
- Training & Reporting: Participate in training sessions and accurately report activity via CRM/dialer tools.
CEO/Manager
Resolve Visionary Inc
Providence, RI
07.2024 - 08.2025
- Sales Strategy Development: Create and implement sales strategies to drive revenue growth, increase market share, and expand customer base in alignment with company goals.
- Team Leadership: Lead, manage, and motivate the sales team. This includes setting performance targets, providing training and development opportunities, and conducting performance evaluations.
- Sales Forecasting and Reporting: Monitor and analyze sales data, forecast future sales, and provide regular reports to senior management on team performance, opportunities, and market trends.
- Customer Relationship Management: Build and maintain strong relationships with key customers, addressing their needs and ensuring high levels of satisfaction and retention.
- Pipeline Management: Oversee the sales pipeline, ensuring leads are followed up on and deals are closed efficiently, while ensuring a steady flow of potential clients and opportunities.
- Collaboration with Marketing and Product Teams: Work closely with marketing to align strategies and messaging and collaborate with product teams to understand product offerings, features, and developments that can be leveraged in sales conversations.
- Negotiation and Deal Closing: Lead negotiations for key accounts and close high-value deals, ensuring favorable terms for both the company and the client.
- Market and Competitor Analysis: Stay updated on industry trends, competitor activity, and customer feedback to refine strategies and keep the company competitive.
- Customer Acquisition and Retention: Develop strategies to attract new customers and maintain strong relationships with existing ones, ensuring a consistent revenue stream.
- Budget and Resource Management: Manage the sales department budget, allocate resources efficiently, and ensure that the sales team has the tools and support needed to succeed
- Onboarding & Offboarding: Coordinate new hire paperwork, schedule orientations, and process exit documentation.
- Employee Support: Serve as the first point of contact for employee inquiries regarding HR policies, vacation time, and internal procedures.
- Reporting & Compliance: Compile data to generate regular HR metrics reports (e.g., turnover rates, headcount) and ensure compliance with labor laws.
- Record Management: Maintain accurate physical and digital records for the entire employee lifecycle using a Human Resources Information System (HRIS).
- Payroll & Benefits: Track attendance, leaves of absence, and benefit enrollment to provide accurate data to the payroll team.
- Culture & Environment: Setting the behavioral and operational tone at the top. Fostering a healthy, productive, and mission-aligned work culture throughout the entire workforce.
- Performance Monitoring: Tracking organizational progress through financial and non-financial metrics to ensure the business meets its profitability, growth, and operational goals.
- Strategic Direction & Vision: Defining the company's long-term goals, identifying new markets, allocating capital, and making high-stakes decisions like mergers, acquisitions, or major restructurings.
- Executive Leadership: Hiring, managing, and evaluating the C-suite executive team (e.g., CFO, COO, CTO) to ensure the board's strategic vision is effectively executed across all departments.
Assistant Manager
Greenlining Management, Inc.
Braintree, MA
11.2023 - 07.2024
- Customer Success: Resolve escalated complaints and foster a welcoming customer service environment.Administrative
- Team Leadership: Train, mentor, and schedule staff while tracking team performance against key metrics.
- Operational Execution: Oversee daily floor or office workflow, open/close the facility, and ensure compliance with health and safety regulations.
- Team Leadership: Train, mentor, and schedule staff while tracking team performance against key metrics.
- Administrative & Financials: Manage inventory, track budgets, and compile operational reports for upper management.
- Managerial Support: Act as second-in-command, stepping in to lead the team in the general manager's absence.
Sales Representative
Greenlining Management
Braintree, MA
03.2023 - 07.2024
- Generating leads.
- Meeting or exceeding sales goals.
- Negotiating all contracts with prospective clients.
- Helping determine pricing schedules for quotes, promotions, and negotiations.
- Preparing weekly and monthly reports.
- Giving sales presentations to a range of prospective clients.
- Coordinating sales efforts with marketing programs.
- Understanding and promoting company programs.
- Obtaining deposits and balance of payment from clients.
- Preparing and submitting sales contracts for orders.
- Visiting clients and potential clients to evaluate needs or promote products and services.
- Maintaining client records.
- Answering client questions about credit terms, products, prices, and availability.
Waiter
Ultimate Staffing Services
Boston, MA
11.2022 - 02.2023
- The duties and responsibilities of a Waiter/Waitress include welcoming and seating guests, taking guest orders, communicating them effectively to the kitchen and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts, or drinks.
Ramp Agent/Baggage Handler
dnata
Boston, MA
05.2022 - 10.2022
- Ramp Agents are part of the SkyWest customer service team. Their responsibilities include: marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned.
Carpenter Trainee
Young & Improved Contracting Limited
Boston, MA
08.2021 - 03.2022
- Assisting Lead carpenter in a variety of construction related tasks including doors, windows, decks, remodels, framing, finish work, baths, kitchens, occasional roof.
Package Handler
FedEx
East Boston, MA
04.2019 - 04.2020
- Sorting packages, mail and placing them on sorting machines that transfers the goods to loading docks.
- Ensuring the safe and successful transfer of goods and packages to their intended destination.
- Handling goods and documents in a busy warehouse setting.
- Loading/unloading packages and parcels on and off under the instructions received by supervisors.
- Communicate efficiently with fellow workers, supervisors and other members of the team.
- Well versed with automated and manual packaging machines.
- Moving and storing materials and products.
- Assisting with the unloading trucks and displaying teamwork with other employees.
- Managing inventory control procedures and cycle counting to ensure the safe handling of parcels and packages.
- Loading heavy packages on to the conveyor belt or on delivery trucks.
- May also be required to pick up and deliver packages in a timely manner to the intended destination.
Education
High school or equivalent - undefined
Urban Science Academy
West Roxbury, MA06.2019
Skills
Data-driven decision making
B2C
Relationship management
Organizational skills
Customer relationship management
Computer skills
Custodial Experience
Expense management
Customer service
Microsoft Office
Financial management
Heavy lifting
Microsoft Powerpoint
Teamwork
Salesforce
Decision making
Team development
Carpentry
Interviewing
Inventory management
Prospecting
Managing clients in a customer support role
Marketing
Recruiting
Time management
Drywall
Delegation
Customer communication
Entrepreneurship
Direct sales
Business development
Strategic planning
Warehouse Experience
Customer relationship building
Hospitality
Remodeling
Public speaking
Communication skills
Leadership
Microsoft Word
Customer support
B2B sales
Telemarketing
Packaging
Continuous improvement
Sales
Cold calling
Outbound sales
Load & Unload
Professional ethics
Cross-functional collaboration
Analysis skills
Management
Team scheduling
Microsoft Outlook
Profit & loss
Identifying new business opportunities
English
Employee engagement
Employee relationship building
Supervising experience
Interpersonal skills
Microsoft Excel
Community relationship building
Outside sales
Negotiation
Community Service
Mildred Ave Community Center, Camp Counselor, Boston, MA, 2016-07, 2016-08, In the summer of 2016 I was employed at the Mildred Ave Community Center. During that time I was camp counselor for children from the ages of eight through ten years old with three other teenagers around the same age as myself as well with a senior counselor looking over us. Together it was our jobs and responsibility to prepare food set up games and interact with the children assigned in our group and to make sure they had a safe and fun summer.
Additional Information
Authorized to work in the US for any employer
Timeline
Independent Contractor
Terraboost Media
06.2025 - Current
CEO/Manager
Resolve Visionary Inc
07.2024 - 08.2025
Assistant Manager
Greenlining Management, Inc.
11.2023 - 07.2024
Sales Representative
Greenlining Management
03.2023 - 07.2024
Waiter
Ultimate Staffing Services
11.2022 - 02.2023
Ramp Agent/Baggage Handler
dnata
05.2022 - 10.2022
Carpenter Trainee
Young & Improved Contracting Limited
08.2021 - 03.2022
Package Handler
FedEx
04.2019 - 04.2020
High school or equivalent - undefined
Urban Science Academy