William Hamilton
Kingsport,TN
Summary
Driven and energetic Front End Manager. Proven history of applying strong relationship building, decision making, and planning strengths to promote business objectives. Commended for managing high-volume task loads with efficiency and effective delegation.
Overview
1
1
year of professional experience
Work History
E-Commerce Coordinator
K-VA-T Food Stores Inc.
Kingsport, TN
04.2024 - 08.2024
- Coordinated with internal teams to ensure accurate product information was available online.
- Maintained a database of customer orders and managed returns and refunds as needed.
- Monitored online sales, provided customer service, and tracked inventory levels.
- Received and processed payments from customers using electronic transaction services.
- Created, managed and automated orders and invoices using order management and invoicing software.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Resolved customer concerns and answered questions quickly to maximize satisfaction.
- Delivered e-mail confirmation of completed transactions and shipment.
Front End Manager
K-VA-T Food Stores Inc.
Kingsport, TN
11.2023 - 08.2024
- Coordinated with back-end developers to ensure proper functioning of front end applications.
- Resolved technical issues related to the front end development process.
- Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
- Managed customer complaints and rectified issues to complete satisfaction.
- Welcomed large volume of guests and improved overall customer service.
- Conducted transactions, confirming patient information, and processing according to standard protocol.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Education
High School Diploma -
Dobyns - Bennett High School
Kingsport, TN05-2024
BBA -
Tennessee Technological University
Cookeville, TNSkills
- Problem-Solving
- Continuous Improvement
- Adaptability and Flexibility
- Goal Setting
- Analytical Thinking
- Interpersonal Skills
- Active Listening
- Teamwork and Collaboration
- Multitasking
- Professionalism
- Effective Communication
- Task Prioritization
- Self Motivation
- Team building
- Client Relationship Development
Affiliations
- Music
- Reading
- Athletic Endeavors
- Religious Participation
References
References available upon request.
Timeline
E-Commerce Coordinator
K-VA-T Food Stores Inc.
04.2024 - 08.2024
Front End Manager
K-VA-T Food Stores Inc.
11.2023 - 08.2024
High School Diploma -
Dobyns - Bennett High School
BBA -
Tennessee Technological University
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