Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Hang

Team Leader
Glen Cove,NY

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Crew Leader

AMC Entertainment Holdings, Inc.
Glen Cove, NY
10.2022 - 06.2024
  • Monitored team members to verify work quality and address concerns.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Collaborated with management to develop strategies for achieving company goals, such as increasing efficiency or improving customer service.

Operations Assistant

Pani Dolci Inc.
Glen Cove, NY
11.2021 - 10.2022
  • Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
  • Documented transactions, orders, and expenditures to gather sales data and forecast financial needs.
  • Conducted team meetings and forums to share information
  • Maintained accurate databases of client information, enabling targeted marketing efforts that resulted in new business opportunities

Barista

Starbucks Corporation
Glen Cove, NY
10.2023 - Current
  • Recommended products based on a solid understanding of individual customer needs and preferences.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system

Education

High School Diploma -

MLK Jr. Highschool of Law
Manhattan, NY
09.2018 - 06.2021

Bachelor of Science - Aircraft Operations

Vaughn College
Flushing, NY

Skills

  • Task Prioritization

  • Issue Troubleshooting

  • Customer Assistance

  • Multitasking Abilities

  • Teamwork & Collaboration

  • Sales Expertise

Timeline

Barista

Starbucks Corporation
10.2023 - Current

Crew Leader

AMC Entertainment Holdings, Inc.
10.2022 - 06.2024

Operations Assistant

Pani Dolci Inc.
11.2021 - 10.2022

High School Diploma -

MLK Jr. Highschool of Law
09.2018 - 06.2021

Bachelor of Science - Aircraft Operations

Vaughn College

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William HangTeam Leader