William Hanson
Albert Lea,MN
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 2 years of experience. Highly effective in complying with safety requirements. Broad skills in maintenance and bench builds.
Overview
2
2
years of professional experience
Work History
Technician
Sanco Equipment
12.2023 - Current
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
- Reduced downtime for machines through proactive identification and resolution of technical issues.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Grocery Clerk
Fareway Grocery
03.2023 - 05.2023
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Contributed to increased sales performance by stocking shelves in a visually appealing manner.
Maintenance Mechanic
Albert Lea Select Foods
06.2022 - 10.2022
- Improved equipment uptime by performing routine maintenance and timely repairs on machinery.
- Reduced downtime by troubleshooting and diagnosing complex mechanical issues for efficient resolution.
- Ensured safety compliance with regular inspections and adherence to OSHA regulations during maintenance tasks.
- Increased productivity, executing preventive maintenance programs for critical systems and equipment.
Education
Diploma - Automotive General Service Technician
Riverland Community College
Albert Lea, MN05.2024
High School Diploma -
Albert Lea Senior High School
Albert Lea, MN05.2022
Skills
- Customer Service
- Environmental Compliance
- OSHA Compliance
- System Troubleshooting
- Equipment Maintenance
- Equipment Repair
Timeline
Technician
Sanco Equipment
12.2023 - Current
Grocery Clerk
Fareway Grocery
03.2023 - 05.2023
Maintenance Mechanic
Albert Lea Select Foods
06.2022 - 10.2022
Diploma - Automotive General Service Technician
Riverland Community College
High School Diploma -
Albert Lea Senior High School
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