Summary
Overview
Work History
Education
Skills
Career Focus
Skills Summary
Career Accomplishments
Professional Licenses
Timeline
Generic
William Harper

William Harper

Spring Branch

Summary

Dynamic professional with extensive experience within the financial industry, excelling in regulatory compliance, sales supervision and trade surveillance. Proven track record in team leadership and risk assessment, enhancing surveillance capabilities and workflow design. Adept in SQL and data analysis, driving process optimization and fostering cross-functional collaboration to achieve organizational goals.

Overview

19
19
years of professional experience

Work History

Lead and Senior Centralized Supervisor

USAA
TX
10.2020 - Current
  • Spearhead special projects, leading the workflow design and coding of alerts to ensure regulatory and compliance adherence.

Lead, Senior, and Level 1 Trade Surveillance Analyst

USAA
Texas
12.2014 - 10.2020
  • Monitored and analyzed alerts to detect potential market abuse, including insider trading and manipulation practices, contributing to enhanced surveillance capabilities.

Principal Review Specialist

USAA
TX
07.2014 - 12.2014
  • Reviewed margin applications during a critical clearing firm conversion and assisted with brokerage account openings.

Supervisory Principal Compliance Officer

Citi Personal Wealth Management
TX
09.2011 - 07.2014
  • Managed sales practice compliance across multiple regions (Midwest, NY, FL), approving accounts, assessing risk, providing complex investment advice, training representatives, and resolving client/SEC complaints.

Client Services Representative and Financial Advisor

Citi Personal Wealth Management
Texas
10.2009 - 09.2011
  • Managed and opened client accounts, provided financial advice, and served as a manager on duty for servicing and advice representatives.

Client Services Representative, Trade Desk, and Supervisor

Citi Personal Wealth Management
San Antonio
02.2007 - 10.2009
  • Executed trades, provided supervisory oversight, managed teams as backup/night manager, and participated in specialized projects.

Education

High School Diploma - Hondo, TX

Hondo High School
Hondo, TX
01.2003

Some minor pre-requisite courses -

Southwest Texas Junior College
Uvalde, TX
Uvalde, TX

Skills

  • Team leadership
  • Cross-functional collaboration
  • Talent development
  • Performance coaching
  • Supervisory oversight
  • Conflict resolution
  • Investment expertise
  • Annuity sales supervision
  • Life insurance supervision
  • Health insurance supervision
  • Regulatory compliance
  • Risk assessment
  • Workflow design and implementation
  • SQL and Excel coding
  • Data analysis
  • Process optimization
  • Vendor management
  • Trade surveillance systems
  • Financial planning software proficiency
  • Holistic financial planning strategies
  • Investment and insurance products knowledge
  • Market manipulation detection
  • Insider trading prevention
  • Communication skills and rapport building

Career Focus

Highly accomplished and purposeful leader with over 18 years of experience in the investment industry, specializing in compliance, risk mitigation, and sales supervision. Proven history in developing and implementing innovative workflow solutions and advanced alerting systems to ensure regulatory adherence and maintain high-quality sales assurance. Adept at leading and mentoring teams, fostering a culture of excellence, and driving operational efficiency. Seeking to leverage expertise in leading a team of centralized supervisors for life insurance, health insurance, and annuities sales.

Skills Summary

Team leadership, cross-functional collaboration, talent development, performance coaching, supervisory oversight, conflict resolution., Expert knowledge of investment, annuity, life, and health insurance sales supervision; regulatory compliance enforcement; risk assessment., Design, implementation, and optimization of workflow and alerting systems; SQL and Excel coding; data analysis; process improvement; vendor management., SQL, Excel, trade surveillance systems, financial planning software., Holistic financial planning, investment and insurance products, market manipulation detection, insider trading prevention., Exceptional ability to build rapport and communicate effectively with diverse stakeholders.

Career Accomplishments

  • Awarded the President's Award three times and nominated once, recognizing outstanding performance and contributions.
  • Led the design and implementation of sophisticated SQL-based alerting systems, detecting market manipulation, insider trading, and ensuring compliance in annuity and insurance sales.
  • Architected and deployed comprehensive alerting systems from conception through maintenance, encompassing system design, code development, and ongoing performance enhancement, directly contributing to risk mitigation.
  • Developed and implemented code for managed accounts analytics, providing key insights into total accounts, P&L, holding periods, and AUM by security type/fund family.
  • Instrumental in the successful implementation of a firm-wide trade surveillance system, enhancing the monitoring of potential insider trading and market manipulation.
  • Mentored and guided teams in the development and refinement of alerting systems, including creating regression testing data to ensure system accuracy and identify potential flaws, thereby improving team's technical capabilities and system reliability.
  • Collaborated with third-party vendors to refine trade surveillance systems, resulting in the elimination of faulty alerts and significantly increasing analyst efficiency and focus on critical reviews.
  • Successfully extracted and coded data for numerous analytical projects, validating alert parameters and improving the overall system of supervision within the firm.

Professional Licenses

  • FINRA licenses: Series 7, 63, 66, 9, 10
  • CFE (Certified Fraud Examiner) designation

Timeline

Lead and Senior Centralized Supervisor

USAA
10.2020 - Current

Lead, Senior, and Level 1 Trade Surveillance Analyst

USAA
12.2014 - 10.2020

Principal Review Specialist

USAA
07.2014 - 12.2014

Supervisory Principal Compliance Officer

Citi Personal Wealth Management
09.2011 - 07.2014

Client Services Representative and Financial Advisor

Citi Personal Wealth Management
10.2009 - 09.2011

Client Services Representative, Trade Desk, and Supervisor

Citi Personal Wealth Management
02.2007 - 10.2009

High School Diploma - Hondo, TX

Hondo High School

Some minor pre-requisite courses -

Southwest Texas Junior College
William Harper