William Harrington
Bethesda,MD
Summary
Ambitious engineering student graduate ready to expand personal competencies while contributing to team-based operations or undertaking solo tasks. Keen to integrate growing knowledge into ongoing projects as well as have the independence and creativity to help initiate new ones. Dedicated and hardworking when oriented to motivated projects with aligned desires. Lack of associated major experience due to broken leg recovery and familial loss.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Client Care Coordinator
MotorWorks
Rockville, MD
05.2024 - Current
- Created detailed invoices for each job completed which included labor charges, parts costs, taxes, fees.
- Scheduled appointments for customers based on technician availability.
- Greeted customers, listened to their vehicle concerns, and wrote up service orders.
- Provided cost estimates for additional repairs and services requested by customers.
- Assisted technicians in locating parts from vendors when needed for specific jobs.
- Developed relationships with local auto parts suppliers in order to secure discounts on parts purchases.
- Verified that all required safety checks had been performed on vehicles before release to customers.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
Bucknell Baja Member
Bucknell
Lewisburg, PA
08.2023 - 06.2024
- Working on a team of 9 members to redesign and rebuild the Bucknell Baja vehicle for the Baja SAE competition in Williamsport, PA in May of 2024 (4 wheel drive, off road, rear-braced).
- Focused on front frame of vehicle and its corresponding components within the toe box and front suspension.
- Continued tailoring our design experience to maintaining the Senior Design course goals of product development while also following and adhering to the Baja SAE techinical inspection guidelines and rule book.
- Designated Driver
Vice President
Chi Phi
Lewisburg, PA
01.2023 - 12.2023
- Acted as support system for President and other executive matters while remaining prioritized on committee execution.
- Identified problems and implemented solutions to better streamline operations in committees.
- Communicated regularly with executive team members to deliver pertinent details related to progress, status, and more direction for improvement.
Academic Mentor
Bucknell
Lewisburg, PA
08.2021 - 12.2023
- AKA Garman Guide
- Worked as a weekly mentor and counselor within the first year engineering program to help first-year engineering students accustom themselves with the different challenges and nuances of college life.
Engineering Camp Counselor
Bucknell
Lewisburg, PA
06.2021 - 09.2022
- Portrayed the idea of being a Bucknell student in classes, meals, and social environments throughout campus for a week during the summer. Helped ease stress of common fears for potential new students (seniors in HS) and organized many events and activities for the program.
Assistant Innkeeper
Eagle House
Rockport, MA
05.2020 - 08.2022
- Worked summer job to accompany online courses for BS in ME degree
- Mentored new employees, demonstrating best methods for servicing clients and guests. Inspected hotel rooms and public spaces to determine cleanliness and need for room updates. Helped around the inn and Gary (owner) maintain and organize a normal workday
Dermatologist's Assistant
Anne Arundel Dermatology Association
Annapolis, MD
05.2018 - 08.2020
- Prepared treatment rooms for patient examinations. Assisted in medical procedures including sutures.
- Cleaned, sterilized, and kept instruments stocked and disposed of contaminated supplies.
Restaurant Waiter
Ellen's Harborside Restaurant
Rockport, MA
04.2018 - 08.2018
- Greeted customers, answered questions and recommended specials to increase profits. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Education
Bachelor of Science - Mechanical Engineering
Bucknell University
Lewisburg, PA05.2024
High School Diploma -
Georgetown Preparatory High School
Rockville, MD05-2020
Skills
- Strategic Planning and Design
- Industry Best Practices
- Ethical Mindset
- Complex Problem-Solving
- Executive Leadership
- Relationship and Team Building
- Client Relations
- Fabrication
Certification
- SolidWorks Certified
- Microsoft Excel 2020 Certified
- Social Behavioral Track (CITI Program)
Timeline
Client Care Coordinator
MotorWorks
05.2024 - Current
Bucknell Baja Member
Bucknell
08.2023 - 06.2024
Vice President
Chi Phi
01.2023 - 12.2023
Academic Mentor
Bucknell
08.2021 - 12.2023
Engineering Camp Counselor
Bucknell
06.2021 - 09.2022
Assistant Innkeeper
Eagle House
05.2020 - 08.2022
Dermatologist's Assistant
Anne Arundel Dermatology Association
05.2018 - 08.2020
Restaurant Waiter
Ellen's Harborside Restaurant
04.2018 - 08.2018
Bachelor of Science - Mechanical Engineering
Bucknell University
High School Diploma -
Georgetown Preparatory High School
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