William Hathaway
Prescott,AZ
Summary
Sympathetic Mental Health Tech offering extreme compassion and extensive experience working with mental health intervention. Adept at performing risk assessment, crisis intervention and psycho-education. Dedicated and energetic with excellent listening skills and establishing therapeutic relationships with patients while helping with daily living.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Brighter Heights
Prescott Valley, AZ
08.2023 - Current
- Assessed patient behavior, reactions and responses to treatment plans.
- Developed individualized therapeutic plans for patients based on their mental health needs.
- Facilitated group therapy sessions with multiple patients.
- Provided crisis intervention services to patients in need.
- Administered medications as prescribed by physician or psychiatrist.
- Conducted one-on-one counseling sessions with patients and families.
Inside Sales
J&B Materials
Palm Desert
01.2016 - 01.2023
- Process orders for will call and delivery for clients
- Coordinate with dispatchers and vendors to secure special products for delivery
- Process purchase orders from vendors
- Receive products to ensure an accurate inventory of products
- Work directly with clients and vendors to secure direct shipments to job sites
- Balance a cash drawer at the end of the day
- Troubleshooting and working directly with IT to resolve technical complications
- Help employees understand and learn point of sale software
- Work directly with outside sales to process orders.
Yard / MIT
Hathaway and Sons Building Materials
Palm Desert
12.2013 - 01.2016
- Secure orders for delivery and will call
- Maintain a clean and safe work environment
- Assist in the transportation and stocking of products
- Assist in managerial duties
- Visit job sites to ensure customer satisfaction
- Attend small business and networking seminars as a representative of the company.
Technician
Ubreakifix
Los Angeles
01.2011 - 01.2012
- Take apart and reassemble mobile devices
- Negotiate with customers
- Complete repairs under tight deadlines.
Education
College of the Desert
Palm Desert09.2009
Musicians Institute
Los AngelesSkills
- Microsoft Office Software
- Google software
- First aid and CPR certified
- Decision-Making
- Dependable and Responsible
- Problem Resolution
- Interpersonal Communication
Certification
- CPR Certified
- Level one fingerprint clearance card
References
- Brett Cook - (928)-899-7666
Timeline
Behavioral Health Technician
Brighter Heights
08.2023 - Current
Inside Sales
J&B Materials
01.2016 - 01.2023
Yard / MIT
Hathaway and Sons Building Materials
12.2013 - 01.2016
Technician
Ubreakifix
01.2011 - 01.2012
College of the Desert
Musicians Institute
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