William Hayes
Las Vegas
Summary
Dedicated Crew Trainer specializing in team building, employee training, and food safety. Enhanced service quality and monitored performance to align with company standards while training crew members on operations and policies. Impacted crew productivity and customer satisfaction through the implementation of improved training processes.
Overview
3
3
years of professional experience
Work History
Fast Food Crew Trainer
Caterina Scalise
Las Vegas
06.2025 - Current
- Planned and implemented training sessions for new fast food crew members.
- Trained new crew members on food safety and hygiene practices to uphold health standards.
- Monitored team performance to ensure adherence to company standards and improve service quality.
- Provided ongoing support and feedback to develop team skills and boost confidence.
Crew Trainer
Caterina Scalise
Las Vegas
05.2023 - 02.2025
- Trained new crew members on operational procedures and service standards, ensuring adherence to company protocols.
- Instructed new team members on correct procedures for operations to maintain consistency in service delivery.
- Assessed trainee competencies, certifying those ready for customer interaction.
- Demonstrated proper equipment usage and safety protocols to staff.
- Gained familiarity with various roles in the workplace, enhancing capability to support team members effectively.
Education
GED -
Palo Verde High School, And Adult Ed Clark County
Las Vegas05-2026
Skills
- Food safety standards
- Sanitation practices
- Employee training
- Performance monitoring
- Customer service
- Team building
- Communication skills
Languages
English
Professional
Accomplishments
- Employee of the month- December 2023
Timeline
Fast Food Crew Trainer
Caterina Scalise
06.2025 - Current
Crew Trainer
Caterina Scalise
05.2023 - 02.2025
GED -
Palo Verde High School, And Adult Ed Clark County