William Heinlein
Killdeer,IL
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Highly efficient Crew member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Chipotle
05.2022 - Current
- Collaborated with team members to complete orders.
- Trained new team members on procedures, customer service, and sales techniques.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Delivery Associate
Homedepot
05.2021 - 07.2021
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Verified accuracy of all deliveries against order forms.
Crew Member
Chipotle
11.2018 - 05.2020
- worked grill where i would cook all the hot food for the line
- worked with crew members and did well with my co-workers and helped make the store an efficient and pleasant place to be
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
Associate of Applied Science - Aviation And Airway Science
Western Michigan University
Kalamazoo, MI06.2024
Skills
- Raw Materials Handling
- Production Line Work
- Stocking and Replenishing
- Teamwork and Collaboration
- Private pilot
- Coaching and Training
- Food Preparation and Safety
- Cleaning
Accomplishments
Am the First Scholarship chair of Phi Delta Theta and lead the chapter to be tied for the highest GPA in Fraternity Greek life in our first year
Certification
Private pilots certificate
Timeline
Crew Member
Chipotle
05.2022 - Current
Delivery Associate
Homedepot
05.2021 - 07.2021
Crew Member
Chipotle
11.2018 - 05.2020
Associate of Applied Science - Aviation And Airway Science
Western Michigan University
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