Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

William Heitz

Bloomington,IN

Summary

Enthusiastic Camp Counselor with childhood education background and diverse sports knowledge. Supervised community-based children's sporting activities and promoted development of good sportsmanship and self-confidence. Excellent communications and relationship-building skills enabled achievement of desired goals.


Background includes inventory management, sales leadership and recordkeeping. Organized and forward-thinking food service professional with a flexible and motivational management style.

Overview

3
3
years of professional experience

Work History

General Counselor

Timberlake Camp
05.2022 - 08.2022
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.

General Manager of Food Service

Redpepper Deli And Cafe
10.2019 - 08.2021
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.

Education

BBA - Hospitality Management

Indiana University Bloomington
Bloomington, IN
05.2025

Skills

  • Emergency Response
  • Peer Mentoring
  • Camper Support and Assistance
  • Conflict Resolution and Mediation
  • Child Supervision
  • Hiring Procedures
  • Hiring Standards
  • Purchasing
  • Team Development
  • Customer Service
  • Staff Supervision

References

Kylie Pittman - Redpepper LLC

Kyle Bipes - Highschool Coach 

Joe Chen - Professor, Indiana University 


Timeline

General Counselor

Timberlake Camp
05.2022 - 08.2022

General Manager of Food Service

Redpepper Deli And Cafe
10.2019 - 08.2021

BBA - Hospitality Management

Indiana University Bloomington

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William Heitz