William Hendricks
Northbrook,IL
Summary
Forward-thinking Operations Specialist bringing [Number] years of expertise in sales for retail sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in excel and IC+.
Overview
11
11
years of professional experience
Work History
General Associate
Dollar Tree
01.2019
- Broke down the product from the truck, organized product in the basements, stocked, cashiered, helped and served customers.
Desk Receptionist
Christopher Laughlin's School of Music
01.2018
- Confirmed and made schedules for the teachers, made and canceled lessons, handled transactions, deposited checks, helped and served customers.
Pharmacy Technician
Walgreens
01.2022 - Current
- As a pharmacy technician, I understand the critical role that teamwork plays in delivering comprehensive care to patients
- Collaborating closely with pharmacists, healthcare providers, and other team members, I am adept at fostering seamless communication and workflow coordination to optimize pharmacy operations and enhance patient outcomes.
Sales Associate
Target
01.2019 - 01.2021
- Working with irate customers at Target has taught me invaluable lessons in patience, resilience, and problem-solving, especially during the COVID-19 pandemic.
- It's not just about pacifying angry individuals; it's about understanding their needs, exceeding their expectations, and ultimately fostering positive long-term relationships.
Mariano's Produce Team Member
Mariano's
01.2016 - 01.2017
- Brought product in from the trucks, brought products from the freezer to the floor, helped and served customers.
Junior Counselor Associate
Park District
01.2013 - 01.2014
- Worked with children daily, worked alongside other counselors and kept the children engaged and safe.
Education
Bachelor of Arts - Chemistry
Lake Forest College
05.2024
High School Diploma -
Glenbrook North
Northbrook, Illinois06.2019
Skills
- Data Analysis
- Quantitative skills
- Insurance Billing
- Exceptional customer service
- Relationship Building
- Retail Store Operations
References
- Mina Kim, Pharmacy Manager, 847-208-3176, minakpharmd@gmail.com
- Dawn Wiser, Chair of Chemistry at Lake Forest College, 847-735-5092, wiser@lakeforest.edu
Timeline
Pharmacy Technician
Walgreens
01.2022 - Current
General Associate
Dollar Tree
01.2019
Sales Associate
Target
01.2019 - 01.2021
Desk Receptionist
Christopher Laughlin's School of Music
01.2018
Mariano's Produce Team Member
Mariano's
01.2016 - 01.2017
Junior Counselor Associate
Park District
01.2013 - 01.2014
Bachelor of Arts - Chemistry
Lake Forest College
High School Diploma -
Glenbrook North
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