William Hentzen
Fort Worth,TX
Summary
Experienced supervisor with a strong background in marketing production and building maintenance. Proven ability to manage production cycles, coordinate logistics, and lead teams to meet quality standards. Adept at problem-solving and maintaining equipment to ensure operational efficiency. Strong communication skills and a resourceful approach to tackling challenges.
Overview
12
12
years of professional experience
Work History
Assistant Automation Technician
S&S Activewear
Fort Worth, Texas
05.2025 - Current
- Executed preventive maintenance on automated equipment per schedule and directives.
- Conducted inspections of robotic and facilities equipment to identify and resolve issues.
- Diagnosed and repaired malfunctioning automation equipment efficiently.
- Documented and communicated all maintenance and repair activities accurately each day.
- Managed spare parts inventory, ensuring accuracy and providing weekly usage summaries.
- Coordinated with operations team to enhance equipment availability and minimize disruptions.
- Maintained detailed logs of activities in maintenance management system.
Marketing Production Supervisor
Value Vinyls
Grand Prairie, TX
08.2019 - 03.2025
- Managed full internal printing process management, including print job queuing, maintenance of print machines, training coordination, quality control, and stock levels.
- Processed sample requests and assembled quality samples for customers and prospects.
- Managed sample levels based on usage history and forecasted future usage requirements, and managed the related budget.
- Managed in-house print production, such as printing, cutting, and folding; ensured the efficient and safe operation of all material handling equipment.
- Managed the shipping of marketing materials, including finished collateral for samples, direct mailers, and trade show materials.
- Led trade show booth logistics and vendor negotiations, ensuring successful event participation.
Building Maintenance Supervisor
Value Vinyls
Grand Prairie, TX
03.2020 - 02.2024
- Successful in performing preventive maintenance for the 46,000 sq. ft. corporate headquarters, ensuring that machines and equipment are in working condition. Monitor and service systems, diagnose problems and troubleshoot equipment, run tests, and complete reports, update and improve existing systems, and repair or replace faulty equipment.
- Conducted inspections and proactive maintenance to minimize repair costs, and ensure compliance.
- Oversee maintenance and construction staff performing routine or primarily smaller repairs, and ensure that work standards and building regulations are met.
Inside Sales Representative
Value Vinyls
Grand Prairie, TX
12.2016 - 08.2019
- Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction.
- Identified customer pain points and tailored solutions that effectively addressed their specific needs.
- Collaborated with cross-functional teams, including marketing and product development, to identify opportunities for upselling and cross-selling.
- Utilized CRM software to track sales activities, manage customer relationships, and generate accurate reports on sales performance.
- Conducted thorough market research to identify potential customers and understand industry trends.
Leasing Agent
US Residential
Dallas, TX
07.2015 - 12.2016
- Conducted apartment tours for potential tenants and answered any questions.
- Screened potential tenants for eligibility using Onesite and Corelogic systems.
- Updated tenant and unit information to keep current in housing database.
- Reviewed completed applications and assessed household information against file history and program regulations.
Assistant Manager
LA Fitness
Hurst, TX
12.2013 - 07.2015
- Conducted thorough facility tours with prospective customers, hired and trained team members, set quotas, and developed processes that drove sales.
- Collaborated with club manager to develop strategies for achieving membership sales and profit goals.
- Assisted management in evaluating employee performance and cultivating improvement initiatives.
Education
Associate of Applied Science -
Tarrant County College
2012
High School Diploma - undefined
Northwest High School
2008
Skills
- Preventive maintenance
- Inventory management
- Team leadership
- Vendor negotiations
- Quality control
- Decision-making
- Conflict resolution
Timeline
Assistant Automation Technician
S&S Activewear
05.2025 - Current
Building Maintenance Supervisor
Value Vinyls
03.2020 - 02.2024
Marketing Production Supervisor
Value Vinyls
08.2019 - 03.2025
Inside Sales Representative
Value Vinyls
12.2016 - 08.2019
Leasing Agent
US Residential
07.2015 - 12.2016
Assistant Manager
LA Fitness
12.2013 - 07.2015
Associate of Applied Science -
Tarrant County College
High School Diploma - undefined
Northwest High School
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