William Hercules
El Segundo,CA
Summary
Driven and dynamic, I excel in customer service and teamwork, honed at fast-paced restaurants. Proven ability to enhance customer satisfaction and maintain high cleanliness standards, I bring strong cash handling and collaborative skills to any team, always eager to learn and take initiative for better efficiency and service quality.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Busser
IHOP
06.2024 - Current
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Crew Member
Jersey Mikes
12.2023 - Current
- Worked front counter and other areas
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Crew Member
Taco Bell
08.2022 - 12.2023
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Bachelor of Science - Computer Science And Programming
California State University- Northridge
Northridge06.2028
High School Diploma -
Leuzinger High School
Lawndale, CA06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Cash Handling
- Cleaning
- Safe Food Handling
- Initiative and Self-Motivation
- Learning Agility
Certification
ServSafe Certified
Drivers License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Restaurant Busser
IHOP
06.2024 - Current
Crew Member
Jersey Mikes
12.2023 - Current
Crew Member
Taco Bell
08.2022 - 12.2023
Bachelor of Science - Computer Science And Programming
California State University- Northridge
High School Diploma -
Leuzinger High School
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