Years of experience, in multiple jobs & duties.
William Herman IV
Harvey,LA
Summary
Organized and dependable candidate; successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
Work History
Delivery Driver
Ideal Appliance Parts
Metairie, LA
02.2018 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Maintained organized, clean and professional vehicle to protect company reputation with customers.
- Minimized company liability and risks to loads by obeying traffic laws.
- Refilled truck after completing deliveries to return in ready-to-use condition.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Warehouse Worker
Ideal Appliance Parts
Metairie, LA
02.2018 - Current
- Loaded, unloaded and moved material to and from storage and production areas.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 100 pounds.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Used computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Simplified shipping and receiving processes for improved workflow.
- Operated company vehicles and heavy equipment with focus on safety and risk management.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using SBC to update system.
Maintenance Technician
Forest Isle Apartments
New Orleans, LA
07.2015 - 02.2018
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for repairs.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Installed new locks, door handles and door closers.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Partnered with facility management to successfully complete projects within anticipated deadlines.
- Inspected fire extinguisher equipment on state-mandated schedule.
- Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
- Calibrated temperature and equipment settings to optimize performance.
- Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
- Reduced opportunities for theft and trespassers by securing entrances and exits.
- Reviewed blueprints and specifications to identify most effective ways to approach projects.
Education
Did Not Complete - Music Education
Southern University And A & M College
Baton Rouge, LA08.2014
Skills
- Product Installation
- Efficiency and Time Management
- Heavy Lifting
- Customer Service
- Customer Relationships
- Time Management
- Attention to Detail
- Vehicle Cleaning and Maintenance
- Valid Driver's License
- Inventory and Stocking
- Order Picking and Processing
- Safe Driving Practices
- Dispatch Communication
- Pallet Jack Operation
- Excellent Sense of Direction
- Liftgate Operation
- Load Safety
- Efficient Routing
- Price Estimation
- Freight Loading
- Bill of Lading
- Weather Updates
- Safety
- Safe Vehicle Operations
- Map Reading Skills
- Residential Delivery Etiquette
- Packing Slips
- Customer Retention
- Product Distribution
- GPS Navigation
- Loading and Unloading
- Traffic Laws and Regulations
- Delivery Verification
- Basic Mathematics
- Shipment Palletization
- Health and Safety Regulations
- Pulling Parts
- Stocking and Replenishing
Timeline
Delivery Driver
Ideal Appliance Parts
02.2018 - Current
Warehouse Worker
Ideal Appliance Parts
02.2018 - Current
Maintenance Technician
Forest Isle Apartments
07.2015 - 02.2018
Did Not Complete - Music Education
Southern University And A & M College