Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

William Herring

Gainesville

Summary

Dynamic Senior Vice President at Sedgwick with a proven track record in performance management and strategic planning. Expert in driving process improvements and enhancing customer relationship management. Successfully led cross-departmental initiatives, optimizing operational efficiency and fostering strong stakeholder relationships. Recognized for leveraging data-driven decision-making to achieve organizational goals.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Senior Vice President

Sedgwick
Plano
10.1991 - 08.2024
  • Delivered expert thought leadership recognized for driving process improvements.
  • Created key performance indicators, monitored progress, and identified areas for improvement.
  • Directed daily operational activities across multiple departments.
  • Determined performance goals and offered tactics for achieving milestones.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocol.
  • Leveraged analytical, design, and implementation skills to offer leadership and support to all operations areas.
  • Recruited, trained, and mentored staff members in achieving organizational goals.
  • Analyzed customer trends and developed strategies to optimize customer service levels.
  • Represented company interests before federal agencies, city representatives and regulatory entities.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.

Education

BBA - Finance

University of North Texas
Denton, TX
05-1997

Skills

  • Performance management
  • Data-driven decision-making
  • Regulatory compliance
  • Strategic planning
  • Process improvement
  • Customer relationship management

Certification

  • Senior claim law associate designation

Accomplishments

  • Sedgwick Senior Leader Champion Award 2018

References

References available upon request.

Timeline

Senior Vice President

Sedgwick
10.1991 - 08.2024

BBA - Finance

University of North Texas

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