William Herten
Lakewood Ranch,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth. With my work background being in hospitality and customer service and my education taking on a broad array of business management categories, I believe that I am a viable asset to any business that presents room for growth!
Overview
10
10
years of professional experience
Work History
Server & Bartender
Seasons 52
Sarasota, FL
10.2023 - Current
- I worked many hours at a time while staying efficient and friendly inside the workplace.
- Developed an array of sales skills and time management skills.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Mortgage Loan Originator
Fairway Funding Group
Lakewood Ranch, FL
08.2021 - 02.2024
- Developed and maintained relationships with local real estate agents.
- Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
- Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
- Analyzed applicant financial and credit status, evaluating assets and risk to determine loan feasibility.
Server
The Parrot Patio Bar & Grill
Bradenton, FL
05.2022 - Current
- Communicated the highest level of customer service, through doing everything via memorization, enabling a much higher workload than others while maintaining an excellent experience for guests.
- Built quality relationships with customers that kept them coming back to see me every week, this allowed me to make more money and allowed them to know what they were getting every single week due to the consistency in the level of customer service regardless of workload.
Caddy & Cart Staff
Bay Hill Club & Lodge
Orlando, FL
09.2017 - 11.2020
- Learned many professionalism skills by being around high net worth individuals at a young age.
- Fostered world-class service to patrons and golfers.
- Traveled the country working at other clubs when needed for events and tournaments due to the connections that I built along the way.
Door-to-Door Sales Representative
Vivint Home Security
Orlando, FL
06.2020 - 08.2020
- Attended weekly team meetings to discuss sales strategies and targets.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
- Collaborated with team to develop effective, winning sales strategies.
- I was the first individual ever in our unit to have three sales in the first three days on the job.
- At the end of the day, I felt as if I was selling an unnecessary product to unqualified individuals, causing them to be in a worse financial position. I could not sleep with myself at night, and I was forced to leave the company after one summer.
Golf Cart Attendant
Lakewood Ranch Golf and Country Club
Lakewood Ranch , FL
06.2015 - 08.2018
- Learned how to be a young professional being the youngest employee by more than 10 years.
- Help set up junior golf camps of 30-40 juniors ranging from 4-14 years of age.
- Built quality connections that led to future jobs and potential opportunity.
Education
Bachelor of Science - Integrated Business- Supply Chain Management
University of Central Florida
Orlando, FL05.2021
High School Diploma -
Lakewood Ranch High School
Bradenton, FL05.2017
Skills
- Relationship Selling
- Financial Management and Reporting
- Creative Problem Solving
- Public Relations
- Customer Service
Timeline
Server & Bartender
Seasons 52
10.2023 - Current
Server
The Parrot Patio Bar & Grill
05.2022 - Current
Mortgage Loan Originator
Fairway Funding Group
08.2021 - 02.2024
Door-to-Door Sales Representative
Vivint Home Security
06.2020 - 08.2020
Caddy & Cart Staff
Bay Hill Club & Lodge
09.2017 - 11.2020
Golf Cart Attendant
Lakewood Ranch Golf and Country Club
06.2015 - 08.2018
Bachelor of Science - Integrated Business- Supply Chain Management
University of Central Florida
High School Diploma -
Lakewood Ranch High School
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