Summary
Overview
Work History
Education
Skills
Timeline
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William Hodge

Fuquay-Varina,NC

Summary

Dynamic plumbing professional with extensive experience at TD Baker Plumbing Inc, recognized for enhancing customer satisfaction through effective problem-solving and preventative maintenance. Proficient in water heater repair and committed to high-quality standards, I excel in critical thinking and attention to detail, ensuring compliance with plumbing codes and minimizing system downtime.

Professional plumbing expert with solid history in residential and commercial plumbing. Known for delivering reliable service and consistently meeting project deadlines. Highly focused on team collaboration and adaptable to changing work conditions. Skilled in pipe fitting, leak detection, and system diagnostics.

Overview

15
15
years of professional experience

Work History

Service Plumber

TD Baker Plumbing Inc
04.2023 - Current
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Educated customers on preventative maintenance measures to reduce future plumbing issues.
  • Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
  • Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
  • Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
  • Installed valves, hangers, supports, and flanges inside piping systems.

Residential Trim Plumber

Rushin Plumbing
01.2022 - 04.2024

Set plumbing fixtures like toilets,dishwasher,kitchen faucets,E.T.C. Roughed in drain lines and water lines for remodels and some new construction. Installed tubs, shower valves, and washer machine box,s.

  • Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
  • Measured, threaded, and cut materials to correct angles.

Plumbing Mechanic

Waco Electrical Plumbing and Mechanical
08.2018 - 04.2022
  • Cut and drilled holes in walls to permit passage of pipes.
  • Measured, threaded, and cut materials to correct angles.
  • Planned pipe system layout, installation and repair according to specifications.
  • Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
  • Implemented preventative maintenance programs that reduced system downtime while extending the life of plumbing equipment.
  • Reduced callbacks and warranty claims through meticulous attention to detail during installations and repairs.
  • Ensured timely completion of projects by managing work schedules, prioritizing tasks, and delegating responsibilities to team members.
  • Maintained a safe working environment by adhering to industry standards, safety regulations, and company policies.

Machine Operator

Pergo Flooring
04.2015 - 10.2017
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Plumbing Apprentice

Poole,s Plumbing
01.2010 - 09.2017
  • Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
  • Listened to instructions from journeyman plumber, gaining valuable onsite job training.
  • Performed basic and semi-skilled work under supervision and instruction from lead plumber.
  • Tested for leaks in new and repaired systems to verify functional and safe working condition.
  • Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
  • Unclogged sinks and toilets for customers using tools and drain cleaners.
  • Enhanced team productivity by maintaining a clean and organized work environment for plumbing tasks.
  • Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
  • Expanded knowledge of local building codes through continuous education courses, ensuring adherence to standards during each project phase.

Education

High School Diploma -

Millbrook High School
Raleigh, NC
06-2000

Skills

  • Water heater repair
  • Water filtration systems
  • Critical thinking capacity
  • Stress management strategies
  • Pump installation expertise
  • Record keeping organization
  • Video camera inspection usage
  • Job estimation accuracy
  • Soldering and brazing techniques
  • Professionalism and ethics
  • Attention to detail focus
  • Plumbing code compliance
  • Sewer line inspection

Timeline

Service Plumber

TD Baker Plumbing Inc
04.2023 - Current

Residential Trim Plumber

Rushin Plumbing
01.2022 - 04.2024

Plumbing Mechanic

Waco Electrical Plumbing and Mechanical
08.2018 - 04.2022

Machine Operator

Pergo Flooring
04.2015 - 10.2017

Plumbing Apprentice

Poole,s Plumbing
01.2010 - 09.2017

High School Diploma -

Millbrook High School
William Hodge