William Horner

• Aided in training new employees, sharing best practices for efficient job performance.

• Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
• Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.

• Analyzed market trends to identify opportunities for expansion and diversification in the industry.
• Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.

• Resolved issues quickly to maintain productivity goals.
• Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
• Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
• Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

• Ensured compliance with local building codes through diligent adherence to industry standards and best practices in every project undertaken.
• Enhanced customer satisfaction by efficiently diagnosing and repairing complex plumbing issues.
• Conducted thorough inspections of plumbing systems, identifying potential issues before they became costly problems.
• Established a solid reputation as a trusted lead plumber in the community through consistent delivery of top-notch services.

Responsible for installation of plumbing systems on a variety of commercial jobs.

Maintained strict time frames for job phase completion.

Oversaw helpers and other plumbers at my job site.

Maintained parts and materials to ensure job completion.

• Drilled and cut holes in walls and floors to accommodate passage of pipes.
• Repaired sinks, dishwashers and other domestic appliances, removing clogs, and cleaning pipes.
• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.