Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies
Timeline
Generic

William Hutchinson

Summary

Accomplished Director of Sales at Northeast Quality Service, adept in strategic selling and coaching, significantly increased sales through effective pipeline development and supplier sourcing. Leveraged vendor management and customer order management skills to exceed profit targets, demonstrating a keen ability to mentor teams and foster key relationships.

Overview

35
35
years of professional experience

Work History

Director of Machining

Colt Manufacturing
10.2024 - Current
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Director of IT Sourcing

Colt Manufacturing
08.2023 - 10.2024
  • Established key performance indicators to track departmental success, driving continuous improvement initiatives across all aspects of the sourcing process.
  • Delivered substantial cost reductions by identifying opportunities for consolidation, standardization, or substitution of products/services sourced from suppliers.
  • Collaborated with cross-functional teams to align sourcing strategies with business objectives.
  • Drove process improvement initiatives within the sourcing department, resulting in enhanced efficiency, reduced waste, and increased overall effectiveness.
  • Enhanced supplier relationships by fostering open communication channels and conducting regular performance reviews.
  • Analyzed spend data to uncover areas where cost savings could be achieved, implementing targeted initiatives that yielded tangible financial results over time.
  • Negotiated pricing and terms with vendors to secure best value for company.

Director of Sales

Northeast Quality Service
01.2010 - Current
  • Managed team of sales representatives, providing guidance, coaching and support.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Established pricing strategies to maintain competitive pricing and maximize profits.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Worked closely with product teams to understand customer needs and requirements.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
  • Managed accounts to retain existing relationships and grow share of business.

Operations Manager

Northeast Quality Service
09.1990 - 01.2010
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Small Business Owner

Multiple And Current
01.1990 - Current
  • Designed business plan to define concept, short-term and long-term goals and strategies.
  • Researched trends and current innovations to determine competition and develop competitive pricing points.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.

Education

Middlesex Community College - Middletown
Middletown, CT

Skills

  • Supplier Sourcing
  • Revenue Projections
  • Providing Feedback
  • Pipeline Development
  • Inventory Control Processes
  • Vendor Management
  • Profit Target Achievement
  • Joint Ventures
  • Strategic Selling
  • Customer Order Management
  • Expense Control
  • Corrective Actions
  • Price Schedules / contract negotiations with customers and suppliers
  • Sales Quota Management
  • Shipping and Receiving Oversight
  • Coaching and mentoring
  • Review of contracts
  • Union Contract Compliance
  • Team Performance Management
  • Quality Assurance and Controls Management

Accomplishments

    Certified ISO Auditor/Management Representative

    FFL signed responsible person

    FIFO connstep program

    Train the Trainer certification

    OSHA review

Hobbies

Enjoy boating

Certified Soccer referee

Timeline

Director of Machining

Colt Manufacturing
10.2024 - Current

Director of IT Sourcing

Colt Manufacturing
08.2023 - 10.2024

Director of Sales

Northeast Quality Service
01.2010 - Current

Operations Manager

Northeast Quality Service
09.1990 - 01.2010

Small Business Owner

Multiple And Current
01.1990 - Current

Middlesex Community College - Middletown

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William Hutchinson