William Hyneman
Ocala,FL
Summary
Dynamic IT Change Manager with a proven track record at BAE Systems, adept at fostering collaboration and driving strategic initiatives. Recognized for enhancing stakeholder satisfaction through effective communication and problem-solving. Skilled in change management and mentoring, with a strong commitment to teamwork and adaptability in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
46
46
years of professional experience
Work History
Retired
Retired From Working
09.2014 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
IT Change Manager
BAE Systems
01.2006 - 09.2014
- Led change initiatives to enhance organizational effectiveness and drive strategic alignment across departments.
- Developed and implemented change management strategies to minimize resistance and foster employee engagement.
- Facilitated workshops and training sessions to equip staff with tools for successful transitions during change processes.
- Collaborated with cross-functional teams to assess impact of changes on operations and ensure seamless integration.
- Analyzed stakeholder feedback to refine change management approaches and improve overall project outcomes.
- Mentored team members in best practices for navigating organizational change, enhancing their capabilities and confidence.
- Established communication plans to keep stakeholders informed throughout the change process, ensuring transparency and trust.
- Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
- Built strong relationships with stakeholders at all levels, promoting a collaborative approach to managing change projects.
IT Systems Administrator
BAE Systems
02.2003 - 01.2006
- Managed system configurations and software installations for optimal performance across organizational networks.
- Streamlined data backup processes, ensuring consistent recovery protocols and minimizing downtime risk.
- Led troubleshooting efforts for network issues, enhancing operational efficiency through rapid diagnostics and resolution.
- Implemented security protocols to safeguard sensitive information against cyber threats and unauthorized access.
- Mentored junior staff on best practices in systems administration, fostering professional growth within the team.
- Collaborated with cross-functional teams to align IT initiatives with business objectives, supporting strategic goals effectively.
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
IT Service Desk Analyst
BAE Systems
01.2001 - 02.2003
- Provided technical support for end-users, resolving hardware and software issues efficiently.
- Managed incident tickets through ITSM tools, ensuring timely updates and resolutions.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Conducted user training sessions on new software applications and system upgrades.
- Analyzed recurring technical issues, implementing solutions to reduce call volume.
- Mentored junior analysts, fostering skill development and knowledge sharing within the team.
- Enhanced IT service desk performance by implementing best practices, monitoring metrics, and identifying areas for improvement.
- Maintained detailed documentation for all IT service desk processes and procedures, facilitating knowledge transfer and promoting consistency across support teams.
Chief Independent Duty Hospital Corpsman
US Navy
02.1988 - 11.2000
- Administered patient care and first aid in high-pressure environments.
- Collaborated with healthcare teams to develop and implement treatment plans.
- Trained junior corpsmen in emergency response protocols and patient handling.
- Assisted in surgical procedures, ensuring sterile techniques were maintained.
- Managed medical supplies inventory, contributing to efficient resource allocation.
- Conducted health assessments and documented patient histories accurately.
- Implemented infection control measures, enhancing patient safety standards.
- Participated in ongoing professional development opportunities to stay current on industry best practices, ultimately elevating the quality of patient care provided.
- Updated medical records in EMR system and double-checked data for accuracy.
- Assisted in surgical procedures, maintaining a sterile environment and managing surgical instruments with precision.
- Streamlined clinic operations by assisting with scheduling appointments, managing patient flow, and coordinating follow-up care as needed.
- Coordinated inventory management efforts for medical supplies, minimizing waste while ensuring adequate stock levels for seamless operations.
- Supported medical staff in providing patient care in high-demand hospital environment.
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Collaborated with interdisciplinary healthcare teams to ensure comprehensive care plans were developed and implemented effectively.
- Served as a liaison between patients and their families, facilitating clear communication regarding treatment plans and progress updates.
- Performed phlebotomy services as needed, utilizing proper technique to minimize discomfort and maintain specimen integrity.
General Duty Hospital Corpsman
US Navy
11.1979 - 11.2000
- Administered emergency medical treatment in diverse clinical settings.
- Collaborated with multidisciplinary teams to enhance patient care quality.
- Trained junior corpsmen on medical procedures and protocols.
- Implemented infection control measures, improving patient outcomes significantly.
- Conducted routine health assessments, ensuring timely interventions for patients.
- Developed training programs for new personnel, fostering skill development.
- Oversaw medication administration processes, ensuring compliance with protocols.
- Led initiatives to optimize workflow efficiency within healthcare environments.
- Maintained detailed records of patients'' medical histories, exam findings, and treatment plans to facilitate efficient communication among healthcare team members.
- Monitored vital signs and documented temperature, pulse and blood pressure to assess patient condition.
- Rendered emergency medical treatment and administered immunization programs.
- Assisted in medical examinations, treatments and procedures for diverse conditions and patient populations.
- Provided emergency medical care and conducted physical exams and interviews to gain medical history and relevant health data.
Education
No Degree - Microsoft Engineering
Microsoft Certified Systems Engineer
Herndon, VA04-2006
Bachelor of Science - Allied Health Sciences
Naval School of Health Sciences
San Diego, CA05-1989
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Organizational skills
Timeline
Retired
Retired From Working
09.2014 - Current
IT Change Manager
BAE Systems
01.2006 - 09.2014
IT Systems Administrator
BAE Systems
02.2003 - 01.2006
IT Service Desk Analyst
BAE Systems
01.2001 - 02.2003
Chief Independent Duty Hospital Corpsman
US Navy
02.1988 - 11.2000
General Duty Hospital Corpsman
US Navy
11.1979 - 11.2000
No Degree - Microsoft Engineering
Microsoft Certified Systems Engineer
Bachelor of Science - Allied Health Sciences
Naval School of Health Sciences
Similar Profiles
Paul RossPaul Ross
Long-Term Disability at Retired From WorkingLong-Term Disability at Retired From Working
Anita BrownAnita Brown
Educator at Retired From WorkingEducator at Retired From Working
Gerald RossGerald Ross
Respiratory Therapist at Retired From WorkingRespiratory Therapist at Retired From Working
Joshua SantiagoJoshua Santiago
Inventory Control at Ideal TridonInventory Control at Ideal Tridon
Gavon EavesGavon Eaves
Construction Crew Leader at Eagle AluminumConstruction Crew Leader at Eagle Aluminum