William Isensee
Phoenix,AZ
Summary
Seasoned Senior Automotive Technician with comprehensive experience in diagnostics, repair and maintenance of a wide variety of vehicles. Possess strong leadership skills, adept at managing teams to ensure efficient work flow and high-quality service. Demonstrates strong problem-solving capabilities, coupled with good understanding of current automotive technology trends. Previous roles have involved significant contributions to improving shop productivity and customer satisfaction levels.
Overview
25
25
years of professional experience
Work History
Diagnostic/ Senior automotive technician
Sun Devil Auto
Scottsdale, Arizona
04.2016 - Current
- Diagnosed engine, brake, and electrical issues for Sun Devil Auto customers
- Inspected vehicles using shop checklists and manufacturer repair procedures
- Performed complex repairs on engines, transmissions, suspensions, and steering systems
- Explained repair needs and service recommendations to customers and service advisors
- Mentored junior technicians on repair methods, safety practices, and shop standards
- Maintained clean work areas and followed Sun Devil Auto safety procedures
- Reviewed technical documents such as schematics and diagrams when diagnosing complex problems.
- Supervised junior technicians in the completion of their tasks while ensuring accuracy in all aspects of their work.
- Performed preventative maintenance on vehicles, including oil changes, brake repairs, engine tune-ups and suspension work.
Automotive Technician
Sun devil auto
Fountain Hills, Arizona
03.2011 - 01.2016
- Diagnosed engine, brake, and electrical concerns
- Communicated repair needs and timelines with service advisors
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Performed oil changes, fluid services, and factory maintenance inspections
- Repaired suspension, steering, and drivetrain components
Automotive Technician
Greulichs automotive
Phoenix, Arizona
06.2010 - 09.2012
- Diagnosed engine, brake, and electrical concerns in Greulichs service bays
- Performed oil changes, fluid services, and factory maintenance inspections
- Repaired suspension, steering, and drivetrain components
- Conducted wheel alignments following Greulichs repair standards
- Communicated repair needs and timelines with service advisors
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Attended technical training courses when available to increase knowledge base.
Senior Automotive Technician
Sun Devil Auto
Phoenix, AZ
03.2002 - 06.2010
- Diagnosed drivability concerns using scan tools and Sun Devil Auto shop procedures.
- Performed brake, suspension, and steering repairs in Sun Devil Auto service bays.
- Inspected vehicles for safety issues following Sun Devil Auto maintenance standards.
- Completed preventive maintenance, including oil changes, fluid services, and filter replacements.
- Tested batteries, starters, and charging systems with dealership diagnostic equipment.
- Documented repair findings and recommended needed services to service advisors.
- Mentored junior technicians on repair steps, shop safety, and quality checks.
- Supervised junior technicians in the completion of their tasks while ensuring accuracy in all aspects of their work.
- Instructed apprentices in proper techniques for repairing various components within an automobile system.
- Utilized advanced knowledge of computerized diagnostics to troubleshoot malfunctions in a wide variety of makes and models of vehicles.
Education
Brewster High School
Brewster, WASkills
- Engine diagnostics
- Mentoring jr technicians
- Alignment services
- Electrical systems
- HVAC systems
- Automotive testing
- Diesel engines
- Preventative maintenance
- Exhaust systems
- Engine repair
- Fluid services
- Steering systems
- Driveability diagnosis
- Hybrid repairs
- Fuel injection systems
- Brake system repair
- Advanced diagnostics
- Suspension systems
- Hybrid systems
- Electrical troubleshooting
Affiliations
- In my downtown my family and I love to do anything outdoors like go camping,fishing, hiking, and play golf. We love to go on road trips and visit new places when we can. The rest of the time we are just raising our children .
Timeline
Diagnostic/ Senior automotive technician
Sun Devil Auto
04.2016 - Current
Automotive Technician
Sun devil auto
03.2011 - 01.2016
Automotive Technician
Greulichs automotive
06.2010 - 09.2012
Senior Automotive Technician
Sun Devil Auto
03.2002 - 06.2010
Brewster High School