William Jackson ⅕
Cleveland,TN
Summary
At Village Bake Shop, I spearheaded initiatives that significantly enhanced customer satisfaction and reduced waste, showcasing my adeptness in operations management and exceptional customer service. My expertise in food safety and talent for fostering strong customer relationships propelled our team to consistently deliver high-quality products, underscoring my ability to lead with efficiency and attention to detail.
Overview
10
10
years of professional experience
Work History
Bakery Supervisor
Village Bake Shop
Cleveland, TN
10.2018 - 06.2024
- Increased customer satisfaction by maintaining a clean and organized workspace.
- Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
- Greeted customers, answered questions and provided great customer experiences.
- Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
- Ensured adherence to food safety guidelines throughout all stages of production resulting in consistently high-quality products.
- Maintained inventory control and ordered supplies on monthly basis.
- Assisted customers with special requests, fostering strong relationships and repeat business opportunities.
- Managed daily production schedules, ensuring timely completion of all orders while minimizing overtime costs.
- Maintained and controlled inventory of baked goods.
Utility Worker
McKee Foods
Collegedale , TN
07.2014 - 06.2018
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Basic -
05.1991
Skills
- Ingredient Knowledge
- Sanitation Procedures
- Operations Management
- Paperwork Processing
- Order Fulfillment
- Product display
- Waste Reduction
- Production Scheduling
- Food Allergen Awareness
- Bakery Operations
- POS System Operation
- Supply Ordering
- Allergy awareness
- Cost Control
- Raw materials knowledge
- Recipe creation and conversion
- Knowledge of doughs
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Food Safety
Work Preference
Work Type
Full TimeLocation Preference
HybridOn-SiteRemoteImportant To Me
Work-life balanceHealthcare benefitsTeam Building / Company RetreatsCareer advancementCompany CultureTimeline
Bakery Supervisor - Village Bake Shop
10.2018 - 06.2024
Utility Worker - McKee Foods
07.2014 - 06.2018
Bradley Central High School - Basic ,