William James
NJ
Summary
A motivated, determined, progressive, and results-driven intelligence analyst, investigations manager and military veteran with exceptional analytical and investigative talents. Extensive experience identifying threats and conducting analysis in a real-time and high threat environment. Monitored world-wide events and produced actionable intelligence products. Conducted 1,000+ investigations with positive results.
Overview
17
17
years of professional experience
Work History
Field Technician 1
ATLAS Technical Consultants
11.2024 - Current
- Responded to contracted sites in the NJ/NY/PA region and retrieved testing materials.
- Safely transported materials to the laboratory testing site, while maintaining quality control and their overall integrity.
- Safely operated a company owned vehicle.
- Complied with all safety requirements and OSHA standards.
- Supported the laboratory testing site by completing requested daily tasks.
Criminal Research Specialist
Washington DC Metropolitan Police Department (MPD)
09.2016 - 01.2024
- Served as the senior fusion intelligence analyst in the nation’s capital Homeland Security Bureau GSOC.
- Provided real time analytical, investigative and operational support to investigators, detectives, patrol officers and command staff.
- Conducted crime analysis in order to identify current and future patterns and trends.
- Identified potential, emerging and imminent threats to the Washington DC, Maryland and northeast Virginia region.
- Provided high-level analytical summaries and intelligence products of worldwide current events to the Chief of Police, command staff, and federal law enforcement agencies.
- Identified new national TTPS and threats that may affect law enforcement.
- Identified persons of interest in violent crimes.
- Conducted complex social media investigations.
- Utilized various GIS systems to support current operations.
- Operated and managed ShotSpotter Alert & Investigator portals in high volume environment.
- Conducted research to support crime analysis and strategic planning initiatives.
- Developed reports summarizing findings for departmental presentations and reviews.
- Utilized statistical software to analyze crime data and generate insights.
Loss Prevention Manager
Lord & Taylor
04.2015 - 09.2016
- Managed, trained, and coached a team of investigators.
- Utilized multiple investigative and exception-reporting systems in order to identify internal and external theft and fraud.
- Conducted complex credit card fraud, counterfeit bill, narcotics, workplace violence, harassment, return fraud, and ticket-switching investigations.
- Supervised all cases and investigations on site.
- Created, monitored, and disseminated suspicious activity reports throughout the region.
- Analyzed and reviewed customer accounts and transactions in order to identify fraud.
- Flagged suspicious accounts and entered them into company alert database.
- Verified identity of suspected or known fraud suspects.
- Conducted daily security briefings on current trends and issues.
- Worked closely with local, state, and federal law enforcement agencies in order to assist with current or future prosecution.
- Conducted background investigations on new hires.
- Conducted regular audits to identify vulnerabilities in security measures.
- Provided feedback to store management regarding potential risks or violations of security protocol.
- Developed and facilitated training programs and materials on loss prevention practices, policies and operations.
- Communicated investigation findings, areas of opportunity, and future prevention techniques to drive loss prevention improvements.
All-Source Intelligence Analyst
United States Army National Guard
01.2009 - 07.2015
- Conducted research on emerging threats using various intelligence sources and tools.
- Analyzed intelligence data to support mission planning and execution.
- Collaborated with team members to assess threat levels and provide recommendations.
- Presented findings to leadership, enhancing situational awareness for decision-making.
- Coordinated with other military branches to share critical intelligence information.
- Mentored junior analysts in data analysis techniques and report writing skills.
- Assisted in training exercises, simulating real-world scenarios for operational effectiveness.
- Utilized specialized software programs to collect, store, analyze and present large amounts of information in an organized format.
- Analyzed data from a variety of sources to identify potential targets, threats or opportunities.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues in specific foreign countries.
Senior Investigator
Lord & Taylor
09.2012 - 03.2015
- Served as the senior investigator for the department.
- Investigated all criminal acts that occurred against the establishment.
- Conducted complex and confidential investigations.
- Initiated, investigated and closed a multi-million-dollar fraud investigation involving 10+ suspects located domestically and internationally.
- Mentored junior investigators in best practices and procedures.
- Maintained up-to-date knowledge of laws, regulations, policies and procedures applicable to investigations.
Investigator
Sears Holdings Corp (Kmart)
08.2010 - 10.2012
- Investigated all criminal acts that occurred on the premises.
- Assisted in managerial responsibilities of hiring and coaching new staff along with store employees.
- Apprehended over 125 shoplifters and closed out 20 employee theft investigations.
- Conducted 15+ daily, weekly, and monthly audits in order to identify opportunities for shortage and loss.
Education
B.S. - National Security Studies
New Jersey City University
A.A.S - Criminal Justice
Middlesex County College
A.A.S - Intelligence Operations
Cochise College
Cyber Security-Information Systems
New Jersey City University
Skills
- NCIC, GIS systems, LInX, TLO, Accurint, StarLight, ShotSpotter, license plate readers, Dataminr, SAR systems, MS Office, CCTV, DCGS-A, CPOF, exception reporting systems, Google Earth
Professional Development
- U.S. Army
- 25+ Courses
- (Ex. Battlefield Forensics, Counterterrorism Analysis, Tactical Site Exploitation)
Timeline
Field Technician 1
ATLAS Technical Consultants
11.2024 - Current
Criminal Research Specialist
Washington DC Metropolitan Police Department (MPD)
09.2016 - 01.2024
Loss Prevention Manager
Lord & Taylor
04.2015 - 09.2016
Senior Investigator
Lord & Taylor
09.2012 - 03.2015
Investigator
Sears Holdings Corp (Kmart)
08.2010 - 10.2012
All-Source Intelligence Analyst
United States Army National Guard
01.2009 - 07.2015
B.S. - National Security Studies
New Jersey City University
A.A.S - Criminal Justice
Middlesex County College
A.A.S - Intelligence Operations
Cochise College
Cyber Security-Information Systems
New Jersey City University