William Jean Baptiste
North Miami,FL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Physically fit Security Officer skilled at defending clients and assets. Weapons expert possessing excellent self-control and level head in difficult situations. Manages security risks with ease and uses sound judgment to quickly resolve problematic situations.
Overview
4
4
years of professional experience
Work History
Security Guard
Best Crowd Management
Miami, FL
03.2022 - Current
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Interacted assertively but non-confrontationally with personnel and general public.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Head of Security
Ambassade De Panama
Petion-ville, Haiti
01.2011 - 07.2013
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Security Guard
Parliament Chambers Of Deputies
Port-au-Prince, Haiti
01.2008 - 02.2009
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
Education
High School Diploma -
College Alpha
Port-au-Prince07.1999
Skills
- Ground Patrol
- Law Enforcement Collaboration
- Incident Reporting
- Federal and State Regulation Compliance
- CCTV Monitoring
- Security Team Coordination
- Attentive and Observant
- Detail-Oriented
- Customer Service
- Team Player
- Professional Demeanor
- Honest and Ethical
- Adaptable and Flexible
- Cooperative Attitude
Languages
Creole
Native or Bilingual
French
Native or Bilingual
English
Limited Working
Timeline
Security Guard
Best Crowd Management
03.2022 - Current
Head of Security
Ambassade De Panama
01.2011 - 07.2013
Security Guard
Parliament Chambers Of Deputies
01.2008 - 02.2009
High School Diploma -
College Alpha
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