William J. Greer
Hallandale Beach,FL
Summary
Competent, experienced membership, sales and customer service specialist, with demonstrated success in enhancing member engagement and satisfaction. Adept at streamlining processes, addressing member concerns, and fostering relationships. Proven ability to communicate effectively and implement initiatives that drive sales, growth and retention.
Overview
14
14
years of professional experience
Work History
Membership Specialist
UFC FIT
07.2023 - 03.2024
- Drive membership sales, promote membership packages and provide excellent customer service.
- Conduct Tours of the Facility – Walk prospective members through the gym, highlighting key amenities, programs, and services
General Manager (GM)
Surefire Smokeshop LLC
08.2021 - 02.2023
- Oversee Daily Operations including staff management, training, scheduling, inventory, sales and regulatory compliance.
Logistics Specialist
P.C. Richard & Son
02.2020 - 04.2021
- Unload Deliveries, inspect Incoming products, record, document and log incoming inventory.
- Operate forklifts, pallet jacks safely, responsibly and in accordance with company policies
Headliner Disc Jockey (DJ)
Stubblefields LLC
06.2018 - 03.2020
- Responsibilities Include; Developing playlists, interacting with public and playing music at radio stations.
Assistant General Manager
Putting Things Together Auto LLC
07.2016 - 04.2018
- Responsibilities include evaluating automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles
- Demonstrating automobiles by explaining characteristics, capabilities, and features; taking test drives; explaining warranties and services
- Leading Salesman 2016-2018
Graphic Designer
Empire Music Records
11.2009 - 10.2016
- Responsibilities include: Creating visual concepts, by hand or using computer software, to communicate ideas that inspire, inform, or captivate consumers
Dj/Disc Jockey
Empire Music Records
11.2009 - 10.2016
- Responsibilities Include; Developing playlists, interacting with public and playing music at radio stations.
Education
Business Marketing
Essex County College
Newark, NJ05.2013
Skills
- E-commerce
- Order Picker
- Analysis skills
- Cloud computing
- Web services
- HTML5
- Sales
- Materials Handling
- Communication skills
- Microsoft Office
- Order Picking
- Customer support
- Leadership
- Organizational skills
- Graphic Design
- Shipping & Receiving
- Adobe Illustrator
- Negotiation
- Guest services
- Warehouse Experience
- RF SCANNER (3 years)
- Computer Networking
- Member recruitment
- Membership retention strategies
- Active member engagement
- Membership processing
- Relationship building
- Community engagement
- Relationships and rapport
- Sales strategy
- Issue resolution
- Reception management
- Member service and support
- Customer service
- Problem-solving
- Attention to detail
- Listening skills
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Active listening
- Effective communication
- Customer relations
- Product knowledge
- Self motivation
- Interpersonal skills
- Customer relationship management
- Customer retention
- Client acquisition
- Customer needs assessment
- Professional demeanor
- Presentation skills
- Sales closing
Timeline
Membership Specialist
UFC FIT
07.2023 - 03.2024
General Manager (GM)
Surefire Smokeshop LLC
08.2021 - 02.2023
Logistics Specialist
P.C. Richard & Son
02.2020 - 04.2021
Headliner Disc Jockey (DJ)
Stubblefields LLC
06.2018 - 03.2020
Assistant General Manager
Putting Things Together Auto LLC
07.2016 - 04.2018
Graphic Designer
Empire Music Records
11.2009 - 10.2016
Dj/Disc Jockey
Empire Music Records
11.2009 - 10.2016
Business Marketing
Essex County College
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