William Johns
Cullman,USA
Summary
Account and sales executive with over 15 years of experience in sales and customer relationship management across diverse industries. Demonstrated ability to drive new sales and foster repeat business through strong client relationships and effective communication. Expertise in team collaboration to enhance customer satisfaction and increase sales volume.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sales/Lease Consultant
Grey Wolf Automotive Group
Jasper, AL
02.2026 - Current
- Stayed up-to-date on industry trends, new vehicle models, and competitor offerings to provide accurate information and recommendations to customers
- Assisted customers in selecting the right vehicle based on their needs, preferences, budget constraints, and lifestyle factors
- Negotiated pricing terms and contracts with clients, ensuring profitability while maintaining customer satisfaction
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
Account Executive
Jet Dental
09.2023 - 07.2025
- Cultivated relationships with key decision-makers at client organizations, driving significant increases in new sales and repeat business
- Facilitated regional meetings, providing updates and addressing concerns directly to senior management
- Conducted daily virtual meetings with prospects and clients to present services and coordinate nationwide event logistics
Sales/Lease Consultant
Lynn Layton Chevrolet
Decatur, USA
03.2019 - 08.2023
- Stayed up-to-date on industry trends, new vehicle models, and competitor offerings to provide accurate information and recommendations to customers
- Assisted customers in selecting the right vehicle based on their needs, preferences, budget constraints, and lifestyle factors
- Negotiated pricing terms and contracts with clients, ensuring profitability while maintaining customer satisfaction
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
Sales/Lease Consultant
Tony Serra Nissan
Cullman, USA
10.2016 - 03.2019
- Stayed up-to-date on industry trends, new vehicle models, and competitor offerings to provide accurate information and recommendations to customers
- Assisted customers in selecting the right vehicle based on their needs, preferences, budget constraints, and lifestyle factors
- Negotiated pricing terms and contracts with clients, ensuring profitability while maintaining customer satisfaction
- Collaborated with finance department to secure competitive financing options for customers, resulting in increased sales volume
Motorcycle Endorsement Coach
Joe's Motorcycle Training
Lakeland, USA
07.2013 - 10.2016
- Provided riding instruction to students ages 16+, ensuring a safe and enjoyable experience
- Implemented innovative teaching methods that enhanced riders' balance, posture, and overall riding skills
- Regularly evaluated riders' progress through assessments, offering constructive feedback that facilitated skill improvement
- Ensured the safety of rider and bystanders by enforcing strict adherence to established rules and safety protocols
- Exhibited patience with nervous or inexperienced riders, fostering their confidence through positive reinforcement techniques
- Upon successful completion, issued required certificates to submit to FL-DMV for a motorcycle endorsement on a driver license
Claims Representative
GEICO
Lakeland, USA
05.2009 - 07.2013
- Processed and resolved insurance claims, enhancing customer satisfaction through timely and accurate service
- Assisted customers in filing initial insurance claims, guiding them step-by-step to ensure understanding and compliance
- Communicated with policyholders about claim status, providing updates to maintain transparency and trust throughout the process
Armorer/ Marksman Instructor/ Safety Instructor
United States Marine Corps
San Diego, USA
01.2005 - 03.2009
- Performed weapons repair during rifle, pistol, and field qualification events.
- Primary marksman instructor for annual rifle/pistol qualification to a different Marine group every week
- Conducted weekly pre-qual weapons safety classes and ensured all safety protocols are followed during live fire
- Member of Navy/Marine Corps Match Shooting Team
- Served as armorer for Navy/Marine Corps Match Shooting Team, managing and maintaining weapons for team events.
Education
Diploma - Upper secondary education
Skyline High School
Mesa, AZ05.2004
Skills
- Sales
- Inside sales
- Phone client interaction
- Deal closing
- Lead generation metrics
- Client relationship development
- Client communication
- Verbal communication
- Sales negotiation
- Closing sales
- Employee relations
- Objection handling (sales technique)
- Account management
- Communication skills
- Clear verbal communication
- Clear language communication
- Interpersonal communication
- Customer needs analysis
- Customer relationship building
- Employee relationship building
- Teamwork
- Lead performance metrics
- Organizational skills
- Attention to detail
- Process improvement
- Salesforce
- CRM system proficiency
- CRM software
- Zoom
- Computer operation
- Call center experience
- Manager experience
- Team leadership
- Sales calls
- Interpersonal skills
- Interpersonal communication
- Teamwork
- Customer service
- Customer relations
- CRM software
- Territory sales
- Objection handling
Certification
Driver's License
Languages
English
Timeline
Sales/Lease Consultant
Grey Wolf Automotive Group
02.2026 - Current
Account Executive
Jet Dental
09.2023 - 07.2025
Sales/Lease Consultant
Lynn Layton Chevrolet
03.2019 - 08.2023
Sales/Lease Consultant
Tony Serra Nissan
10.2016 - 03.2019
Motorcycle Endorsement Coach
Joe's Motorcycle Training
07.2013 - 10.2016
Claims Representative
GEICO
05.2009 - 07.2013
Armorer/ Marksman Instructor/ Safety Instructor
United States Marine Corps
01.2005 - 03.2009
Diploma - Upper secondary education
Skyline High School