Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Jones

Baxter,TN

Summary

Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Highly adaptable Mechanic consistently guarantees customers short turnaround times for auto repairs. Focused on quality and customer satisfaction. Detailed understanding of safety mandates and regulations to maintain safe work environment. Versatile Mechanic with advanced knowledge of small engines. Well-educated in automotive repair and restoration and system calibration. Hardworking and fair individual dedicated to delivering high quality work and outstanding customer service. Skilled automotive repair professional with a solid history of success working on both domestic and import vehicles. Competent in locating problems and performing timely, accurate repairs. Offering 14+ years in the field and a hardworking, reliable nature. Seasoned service tech committed to working as part of strong team to test, maintain and repair customer cars, trucks, vans and SUVs. Familiar with technical manuals and other documentation. Focused on maximizing customer service through good time management and decision-making abilities.

Overview

10
10
years of professional experience

Work History

Supervisor

Harbor Freight Tools USA
Cookeville, TN
03.2023 - 04.2024
  • Complied with company policies, objectives and communication goals.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Directed and supervised team of 15 employees in daily operations.
  • Identified needs of customers promptly and efficiently.

Laboratory Manager

Bumble Bee construction
Jamestown, TN
01.2020 - 01.2023
  • Managed equipment, building areas, and inventory to keep facility running at peak levels.
  • Maintained compliance with laboratory, company and legal regulations.
  • Ordered supplies to maintain sufficient inventory.
  • Planned and managed general repairs and maintenance and construction projects.
  • Supervised staff members responsible for cleaning services and other duties related to building management.

Owner

Jones Mobile mechanic
Cookeville To Nashville, TN
02.2017 - 01.2020
  • Kept detailed records of repairs, labor involved and parts used.
  • Diagnosed and repaired vehicles during road call situations.
  • Completed required paperwork and delivered to customer.
  • Addressed customer questions and concerns regarding products and services.
  • Diagnosed mechanical problems on a wide variety of vehicles using specialized tools and equipment.
  • Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
  • Performed preventive maintenance services such as oil changes and tune-ups on cars and trucks.

Tech/Supervisor

Jaco auto motive
Indianapolis, IN
01.2014 - 01.2017
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.
  • Responded to customer questions regarding products, prices and availability.
  • Assessed vehicles or machinery to accurately diagnose and repair issues.
  • Monitored shop equipment to maintain safe working condition.
  • Engaged with customers to determine automotive requirements and communicate vehicular defects or problems.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Installed new or rebuilt engines into vehicles following manufacturer's instructions for installation procedures.

Education

Auto Tech - Automotive Engineering Technology

TTCC
Crossville, TN
08-2010

Skills

  • Operations Management
  • Staff Management
  • Parts Fabrication
  • Power Tool Operation
  • Mechanical Troubleshooting
  • Equipment monitoring
  • Machine Operation
  • Power Tools Proficiency
  • Professionalism
  • Time management abilities
  • Teamwork and Collaboration
  • Adaptability

Timeline

Supervisor

Harbor Freight Tools USA
03.2023 - 04.2024

Laboratory Manager

Bumble Bee construction
01.2020 - 01.2023

Owner

Jones Mobile mechanic
02.2017 - 01.2020

Tech/Supervisor

Jaco auto motive
01.2014 - 01.2017

Auto Tech - Automotive Engineering Technology

TTCC
William Jones