Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Jones

Boise,ID

Summary

Proven track record of enhancing productivity and safety at Pendine, IDOC, by innovating assembly line processes and upholding strict safety standards. Adept in customer service and teamwork, demonstrated through effective collaboration and positive client interactions at Telecare Corporation. Skilled in inventory control and fostering client recovery, achieving significant improvements in mental health outcomes.

Overview

15
15
years of professional experience

Work History

Line Worker and Server

Pendine, IDOC
08.2022 - 06.2023
  • Implemented improvements in assembly line processes, leading to increased output without sacrificing quality or safety measures.
  • Consistently adhered to safety protocols and guidelines, minimizing the risk of accidents or injuries on the production floor.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Effectively managed time and resources, consistently meeting or exceeding production goals on a daily basis.

Certified Peer Support Specialist

Telecare Corporation
10.2020 - 01.2021
  • Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients'' individual strengths, needs, and preferences.
  • Assisted clients in developing and maintaining personalized wellness plans, guiding them in setting achievable goals for improved mental health outcomes.
  • Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
  • Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
  • Enhanced client recovery by providing emotional and practical support in both group and one-on-one settings.
  • Supported individuals dealing with mental health and emotional issues.
  • Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.

Refuse Collector

Clean And Safe District
04.2020 - 10.2020
  • Regularly compressed collected refuse and recyclables to maximize vehicle storage capacity.
  • Ensured proper vehicle maintenance, conducting pre-and post-trip inspections to minimize potential mechanical issues during daily operations.
  • Contributed to environmental sustainability efforts by educating customers on proper recycling practices during routine collections.
  • Adapted quickly to changing weather conditions, ensuring continuous service provision even under challenging circumstances like snowstorms or heavy rainfalls.
  • Managed inventory of necessary supplies such as gloves, bags, brooms, shovels for maintaining clean working conditions and efficiency.
  • Streamlined workflow processes through effective communication with dispatchers on schedule adjustments or route changes as needed.
  • Reduced incidents of workplace injuries by adhering to strict safety protocols during the handling and disposal of waste materials.
  • Provided exceptional customer service by addressing residents'' concerns regarding trash collection schedules and procedures.
  • Enhanced recycling efforts by properly sorting refuse items into designated categories for further processing.
  • Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding taking action or making statements without company authorization.
  • Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
  • Disposed of hazardous materials in appropriate manner.
  • Reported illegal dumping or hazardous materials to supervisor for proper handling.
  • Collaborated with center operations to coordinate material drop-offs and communicate special delivery needs.

Education

No Degree - Digital Broadcast

City College of San Francisco
San Francisco, CA

GED -

Live Oak High School
Redding, CA

Skills

Strong Work Ethic

Cleanliness

Positive Attitude

Quick Learner

Customer Service

Team Oriented

Cash Register Operation

Inventory Control

Teamwork and Collaboration

Excellent Communication

Timeline

Line Worker and Server

Pendine, IDOC
08.2022 - 06.2023

Certified Peer Support Specialist

Telecare Corporation
10.2020 - 01.2021

Refuse Collector

Clean And Safe District
04.2020 - 10.2020

No Degree - Digital Broadcast

City College of San Francisco

GED -

Live Oak High School

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William Jones