William Joyner
San Antonio,TX
Summary
Previously a Licensed Insurance Agent with multifaceted experience in pool construction,design, service, repair, and management. Demonstrated success in route planning, customer communication, and efficient scheduling. Bringing strong problem-solving skills, operational efficiency, and a commitment to customer satisfaction to advance career opportunities.
Overview
34
34
years of professional experience
Work History
Logistics Coordinator
On Time Delivery
San Antonio, TX
06.2020 - Current
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Coordinated efficient routes to avoid delays and optimize schedules.
Pool Service and Repair Tech
Clear Blue Pools
Spring Branch, TX
06.2017 - 06.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained cleanliness and safety of pools through regular chemical testing and adjustments.
- Increased client retention rate by quickly addressing concerns and providing expert solutions for their pools'' needs.
- Developed strong relationships with clients through clear communication channels regarding service appointments and updates.
Licensed Insurance Agent
Allstate Corp
San Antonio, TX
06.2014 - 06.2017
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Pool Manager
Utopia Pools
San Antonio, TX
10.1990 - 06.2014
- Enhanced client satisfaction by delivering high-quality pool designs tailored to their specific needs.
- Improved pool construction efficiency by streamlining the building process and implementing best practices.
- Provided exceptional customer service by addressing concerns promptly and maintaining open lines of communication during all phases of a project.
- Conducted thorough site assessments and prepared detailed reports for accurate project planning and execution.
- Led skilled teams in constructing pools that exceeded industry standards for structural integrity, aesthetics, safety features, and functionality.
Education
GED -
UTSA
San Antonio, TXGED -
Robert E Lee San Antonio
San Antonio, TXSkills
- Problem-Solving
- Decision-Making
- Logistics Analysis
- Customer Service
- Scheduling Coordination
- Punctual and Dependable
- Operational Efficiency
I enjoy listening to music and getting to the gym when possible. Love anytime I can spend with my so
I enjoy listening to music and getting to the gym when possible. Love anytime I can spend with my son. My son is 24 years old and has moved to a different state so any time I spend with him is bonus time.
Timeline
Logistics Coordinator
On Time Delivery
06.2020 - Current
Pool Service and Repair Tech
Clear Blue Pools
06.2017 - 06.2020
Licensed Insurance Agent
Allstate Corp
06.2014 - 06.2017
Pool Manager
Utopia Pools
10.1990 - 06.2014
GED -
UTSA
GED -
Robert E Lee San Antonio