Worked in sales and sold many contracts worth $10,000 or more.
Protected confidential information of residents with careful documentation.
Cultivated and deepened relationships between facility, residents, family members and community events.
Used Salesforce to track expenses, file maintenance requests, complete various tasks and produce reports.
Promoted community resources through printed marketing material, email newsletters and social media campaigns.
Used prior knowledge to assist maintenance with floods, repairs, moving furniture and using various cleaning methods to prepare an apartment for a new resident.
Server
Rodeo Goat
Coppell, TX
06.2020 - 08.2022
Greeted customers, answered questions, recommended specials and upsells to increase profits.
Operated POS terminals using T.O.A.S.T to input orders, split bills, and calculate totals.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Provided exceptional service to high volume of daily customers.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Internship Student
Metrocrest Community Church
Coppell, TX
06.2021 - 08.2021
Worked well in team environment as well as independently.
Shadowed staff and learned advanced work.
Sat in on meetings, took detailed notes, and brainstormed with team members.
3 months of Extensive Religious Teachings and also have a sermon to the youth of the church.
Education
Bachelor of Science - Criminal Justice
University of North Texas
Denton, TX
05.2024
Skills
Adaptability and Flexibility
Analytical Skills
Effective Communication
Service prioritization
Training and Development
Experience in Leadership
Community Outreach
Critical Thinking
Administration and Management
Work Ethic
People Skills
Volunteering
Youth Leader at Metrocrest Community Church
Soup Kitchens and Food Donation packing centers
Organized Can Food drives
Boy Scout of America
Gardening for the City of Coppell
References
If interested in reaching out, I can happily provide contact information.
Jesse Wiley - Rodeo Goat Manager
Rick Hicks - Master Inspector and Head of Enviroquest
Jody Fowler - Family Friend
Geo Ammerman - Lead pastor of Metrocrest Community Church / Internship leader
Madeline Lee - Manager at the property of City Parc @ Fry Street