William 'Key'
Summary
Navy Corpsman veteran & college graduate experienced in developing leadership capabilities while managing multiple small teams. Ability to effectively asses individual needs while maintaining professional manner and friendly atmosphere. Seasoned sales representative knowledgeable about selling in B2C environments. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sales Representative
Campus Cycles
05.2022 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Shift Manager
The Joint
03.2018 - 12.2021
- Understands the relationship between growing a brand while continuing to foster an intimate environment with patients and customers.
- Responsible in handling nightly deposits, teaching product knowledge, & creating new standard operating procedures for law compliance.
- Educates and helps assist patients on products based around each individual's needs.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in marijuana & CBD products.
- Trained and mentored new employees to properly improve team performance.
Hospital Corpsman
United States Navy
08.2009 - 03.2015
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Obtained information about clients' medical history, drug history, complaints and allergies.
- Provided pre- and post-operative care.
- Helped patients move in and out of beds, baths, wheelchairs and automobiles.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
Education
Bachelor of Science - Recording Arts Technology
University of Colorado Denver
Aurora, CO05.2021
Associate of Arts - undefined
Brookhaven College
Dallas, TX2017
Associate of Science - Business
Brookhaven College
Dallas, TX2017
Skills
- - Marketing & product development
- - Analytical problem solver
- - Leadership and supervisory experience
- - Building customer relationships
- - Proficient verbal communication skills
- - Computer hardware knowledge
Certification
- Marijuana Enforcement Division Certified - 2017
- Certified Hospital Corpsman - 2012
- 'Secret Clearance' Certified - United States Navy - 2012
- Fleet Marine Force Hospital Corpsman, Naval Hospital Camp Lejeune - 2013
Timeline
Sales Representative
Campus Cycles
05.2022 - Current
Shift Manager
The Joint
03.2018 - 12.2021
Hospital Corpsman
United States Navy
08.2009 - 03.2015
Bachelor of Science - Recording Arts Technology
University of Colorado Denver
Associate of Arts - undefined
Brookhaven College
Associate of Science - Business
Brookhaven College
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