William Khabbaz
Sterling Heights,MI
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Woodworker
Action Wood 360
04.2021 - 10.2022
- Measured and cut materials in adherence to schematic drawings.
- Reviewed job specifications to determine necessary tools and materials.
- Packaged finished products and facilitated shipment.
- Completed general finish work and sanding.
Assembly Line Production Worker
Mitchell Plastics
10.2022 - 05.2023
- Boxed, labeled, and transported items to support assembly operations.
- Assisted quality assurance by inspecting items and removing defective parts.
- Completed durable assemblies and subassemblies with hand and power tools.
- Assembled components with minimal supervision, exceeding expected project milestones.
Store Associate
Metro By T-mobile
06.2023 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Call Center Representative
JMA Services
01.2024 - 09.2024
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
- Identified and resolved discrepancies and errors in customer accounts.
Education
High School Diploma -
Michigan International Prep School
Flint, MI06-2021
Skills
- Complaint resolution
- Appointment scheduling
- Product knowledge
- Drawer balancing
- Product restocking
- Store opening and closing
- Cash handling
- Power tool operation
Languages
Arabic
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Call Center Representative
JMA Services
01.2024 - 09.2024
Store Associate
Metro By T-mobile
06.2023 - 01.2024
Assembly Line Production Worker
Mitchell Plastics
10.2022 - 05.2023
Woodworker
Action Wood 360
04.2021 - 10.2022
High School Diploma -
Michigan International Prep School
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