William Kinnaman
Lubbock,TX
Summary
Detail-oriented professional with a strong background in coordinating operations and optimizing workflow, ensuring efficiency and safety. Proven ability to engage teams effectively and resolve problems swiftly while maintaining dependable performance. Eager to leverage organizational skills and support business processes to excel in a new role and drive team success.
Overview
15
15
years of professional experience
Work History
Operations Coordinator
FedEx Express
Lubbock, Texas
05.2026 - Current
- Monitor 30+ couriers to ensure operational needs are being met for pickup service.
- Coordinate daily package flow for FedEx pickup and delivery operations to enhance service efficiency.
- Monitor pickup status using FedEx systems and adjust routes to ensure successful service.
- Assist management in organizing and executing operational processes to streamline workflow.
- Train, mentor, and motivate employees to maximize team productivity.
- Communicate with drivers, dispatchers, and customers about service issues.
- Update customer addresses for delivery optimization.
Courier/Safety Coordinator
FedEx Express
Lubbock, Texas
03.2021 - 05.2026
- Coordinated deliveries, ensuring packages reached destinations on time and accurately.
- Coordinated timely deliveries, ensuring packages reach destinations efficiently and accurately.
- Implemented route optimization strategies, reducing delivery times while maintaining service quality by running the FRO system.
- Ensured a safe work environment for 30+ employees as the safety team leader by coordinating with the safety team on different safety topics.
- Oversaw package downloads to streamline logistics and improve efficiency. and can movements as deck captain, facilitating timely completion of box sorting.
Courier
FedEx Express
Midland, TX
10.2016 - 03.2021
- Coordinated routes for First Overnight packages, enhancing timely delivery.
- Facilitated loading, unloading, and documentation for ATR aircraft, supporting effective time management.
- Managed spontaneous pickup and delivery requests to ensure efficient operations as a swing driver.
- Supported doc sort process, contributing to timely completion of final sort.
Shop Supervisor
Longhorn Insulation and Metal Fabrication
Odessa, TX
05.2011 - 10.2016
- Supervised daily operations, ensuring adherence to safety protocols and production standards.
- Conducted monthly safety meetings, updated company-wide safety records, and managed multiple safety contract websites to ensure compliance.
- Created a collaborative work environment by mentoring staff and promoting teamwork across departments.
- Coordinated with coworkers to ensure timely completion of projects and smooth communication between teams.
- Communicated regularly with upper management about shop updates, challenges, and potential growth opportunities.
Education
High School Diploma -
Spring Hill High School
Longview, TXSkills
- Process optimization
- Operational reliability
- Team leadership
- Multitasking and organization
- Problem solving
- Safety management
- Employee motivation techniques
- Conflict resolution
- Attention to detail
- Customer service excellence
Timeline
Operations Coordinator
FedEx Express
05.2026 - Current
Courier/Safety Coordinator
FedEx Express
03.2021 - 05.2026
Courier
FedEx Express
10.2016 - 03.2021
Shop Supervisor
Longhorn Insulation and Metal Fabrication
05.2011 - 10.2016
High School Diploma -
Spring Hill High School