WILLIAM KIRKMAN
Jacksonville,FL
Summary
Safety-oriented Public Safety and Federal Security Professional with 9 years of experience in high-risk environments. Expertise in hazard recognition, emergency response, and rule enforcement. Demonstrates strong leadership in diverse conditions while maintaining compliance with federal standards and optimizing operational safety.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Control Room Supervisor/ Security Responder
Securitas Security Services USA
West Des Moines, Iowa
04.2026 - Current
- Supervised daily operations of control room activities and staff, ensuring effective response to incidents.
- Monitored surveillance systems, ensuring compliance with security protocols to mitigate risks.
- Coordinated communication between security personnel and management teams to ensure timely response to security issues.
- Developed incident reports documenting security breaches and concerns.
Apartment Maintenance Technician (training)
Christopherson Properties
Des Moines, IA
03.2026 - 04.2026
- Responded to maintenance emergencies related to HVAC, electrical, and plumbing systems.
- Performed daily and scheduled safety inspections of residential units and common areas to ensure compliance with safety standards.
- Addressed resident inquiries regarding safety and access issues. regarding safety concerns and access issues to facilitate timely resolutions.
- Upheld cleanliness, safety, and security standards in residential environments for all occupants.
Public Safety Officer
UnityPoint Health
Des Moines, IA
09.2025 - 11.2025
- Secured behavioral health and high-risk medical units, maintaining a safe environment for patients and staff.
- Monitored restricted areas, effectively enforcing access control policies to prevent unauthorized access.
- Supported patient restraint transport while implementing de-escalation strategies.
- Conducted regular patrols, identifying and documenting safety concerns for timely resolution.
Supervisory Transportation Security Officer (TSO)
TSA / DHS
Phoenix, AZ
10.2023 - 08.2025
- Supervised 812 officers in federal security screening operations, ensuring compliance with safety standards.
- Coordinated responses to escalated incidents, improving incident resolution and safety outcomes.
- Evaluated and trained officers on established screening procedures and safety protocols.
- Performed searches, threat assessments, and conducted quality control checks.
- Collaborated with airport police and federal law enforcement to strengthen security measures and response protocols.
- Ensured maintenance of SIDA access and adherence to federal security eligibility standards.
Lead Transportation Security Officer (LTSO)
TSA / DHS
Des Moines, IA
04.2023 - 10.2023
- Oversaw operations during peak periods, providing critical supervisory support to ensure smooth security processes.
- Addressed alarms for prohibited items and security breaches promptly, minimizing potential threats.
- Conducted advanced x-ray analysis and threat detection to ensure safety compliance.
- Supported training initiatives for new officers, fostering skill development.
- Maintained detailed logs and documented incidents accurately, facilitating effective follow-up and accountability.
Transportation Security Officer (TSO)
TSA / DHS
Jamaica, NY
09.2016 - 07.2018
- Screened passenger baggage and cargo using advanced detection systems, ensuring compliance with security regulations.
- Conducted pat-downs, bag checks, and explosive trace detection to ensure safety.
- Responded effectively to security incidents while collaborating with law enforcement.
- Maintained situational awareness in high-traffic environments to enhance overall security.
- Documented security findings in detailed reports for further analysis and appropriate action.
Education
General Equivalency Diploma (GED) -
New York State Education Department
New York, NY03-2008
Skills
- Surveillance & Access Control
- Incident response
- Emergency response
- Threat assessment
- De-escalation & Crisis Intervention
- Emergency Response Training
- Contraband Detection
- High-Stress Operations
- Communication & Teamwork
Certification
- IAHSS Certified Healthcare Security Officer
- CPR / First Aid / AED
- Defensive Tactics & Use of Force
- FEMA ICS/NIMS (100, 200, 700, 800)
SPECIALIZED EXPERIENCE
- Verifying identification using badges, access cards, and automated systems.
- Inspecting containers, baggage, vehicles, and documents for prohibited items.
- Conducting vehicle and property inspections under federal protocols.
- Performing crowd control during disturbances and high-traffic situations.
- Responding to alarms, medical emergencies, disturbances, and security incidents.
- Coordinating with law enforcement and emergency responders.
- Supervising 812 security personnel and ensuring SOP compliance.
- Documenting incidents and maintaining logs and reports.
- Conducting patrols, monitoring CCTV, and maintaining situational awareness.
- Training and mentoring new officers on screening procedures and safety protocols.
Timeline
Control Room Supervisor/ Security Responder
Securitas Security Services USA
04.2026 - Current
Apartment Maintenance Technician (training)
Christopherson Properties
03.2026 - 04.2026
Public Safety Officer
UnityPoint Health
09.2025 - 11.2025
Supervisory Transportation Security Officer (TSO)
TSA / DHS
10.2023 - 08.2025
Lead Transportation Security Officer (LTSO)
TSA / DHS
04.2023 - 10.2023
Transportation Security Officer (TSO)
TSA / DHS
09.2016 - 07.2018
General Equivalency Diploma (GED) -
New York State Education Department