William Kitto
Prairieville,LA
Summary
Dynamic IT professional with a proven track record at Trinity University ITS Department, enhancing system software for faculty ease and developing user-friendly applications. Excelled in operations analytics at Alamo Ironworks, streamlining sales processes as well as inventory management. Skilled in Python and IT problem management, with a knack for mentoring and improving customer satisfaction. Analytically and communicatively talented in Economics and surrounding fields.
Overview
1
1
year of professional experience
Work History
IT Worker
Trinity University ITS Department
03.2024 - Current
- Interned 8 weeks, worked with analyzing system software and revising information for ease of understanding for faculty, as well as experience working with network switches and other internet infrastructure.
- Developed user-friendly applications for improved customer experience and satisfaction.
- Mentored junior team members and provided guidance on best practices for software development.
- Held the role of VP of student workers, with my role mostly pertaining to training, and building a curriculum for new students on going.
Operations Analytics Intern
Alamo Ironworks - SSS Steel
06.2024 - 08.2024
- Analyzed company practices in order to streamline the process of sales and production
- Used their ERP system to track work orders and organize them in the system as orders came in.
- Overhauled dated, paper organization systems and moved them onto Excel with a program used to then further track inventory and sales to keep filing up to date.
- Worked on a client-side internet quote generating website using Tableau in order to address and issue of missing quotes to customers in a timely manner.
- Analyzed sales data and compared to other companies and locations. Compiled said data for leadership to understand better.
Education
Bachelor of Arts - Economics With A Concentration in Business
Trinity University
San Antonio, TX05-2025
Skills
- IT problem management
- IT resource allocation
- IT incident management and customer service
- Proficient in R, Python, and Stata coding
- Proficient in Excel organization and spreadsheet modeling
Timeline
Operations Analytics Intern
Alamo Ironworks - SSS Steel
06.2024 - 08.2024
IT Worker
Trinity University ITS Department
03.2024 - Current
Bachelor of Arts - Economics With A Concentration in Business
Trinity University
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