William Knighton
Clinton,La.
Summary
Dynamic Public Assistance Specialist with FEMA, recognized for enhancing inspection efficiency and mentoring junior inspectors. Proven expertise in needs assessment and documentation, coupled with strong problem-solving abilities. Committed to continuous improvement and quality assurance, delivering actionable insights that drive project success and regulatory compliance.
Experienced with understanding and addressing needs of clients seeking public assistance. Utilizes expertise in case management and client advocacy to ensure effective support. Knowledge of public service protocols and compassionate client interactions, consistently achieving positive results.
Overview
8
8
years of professional experience
Work History
Public Assistance Specialist-Site Inspector
FEMA
06.2017 - Current
- Conducted comprehensive site inspections to ensure compliance with federal disaster response regulations.
- Mentored junior inspectors on best practices for site evaluations and regulatory adherence.
- Led initiatives to improve inspection efficiency through standardized procedures and documentation practices.
- Supported successful project completion by providing valuable feedback and recommendations based on inspection results.
- Made and submitted reports detailing finding and any actions taken.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
Education
No Degree - General Studies
Louisiana State University
Baton Rouge, LA01-1976
Skills
- Needs assessmen
- Teamwork
- Teamwork and collaboration
- Customer service
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Effective communication
- Verbal and written communication
- Relationship building
- Documentation skills
- Self motivation
- Interpersonal skills
- Professionalism
- Continuous improvement
- Quality assurance
- Professional demeanor
Timeline
Public Assistance Specialist-Site Inspector
FEMA
06.2017 - Current
No Degree - General Studies
Louisiana State University