Summary
Overview
Work History
Education
Skills
Timeline
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William Kruger

Lakewood

Summary

Helpful Service Supervisor with over 25 years of Rental experience. Friendly and personable with dedication to providing excellent customer and personal service. Outstanding verbal and written communication skills.

Overview

10
10
years of professional experience

Work History

Feild Service Supervisor

Herc Rentals
05.2021 - Current
  • Assisted with training and development of team members.
  • Handled customer complaints and inquiries.
  • Monitored team's performance and gave feedback when necessary.
  • Submit Payroll for 12 mechanic's and 2 dispatcher's
  • Approve all Vacation for my team
  • Work with mechanic's over the phone to diagnose equipment
  • Order part for the mechanic's
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Feild Service Mechanic

Herc Rentals
02.2017 - 05.2021
  • Conducted preventive maintenance inspections and routine service.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained accurate records of time and materials required to perform repairs and service.

Mechanic

Need A Lift Forklift
06.2015 - 12.2016
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of Forklifts
  • Diagnose and repair forklifts at customers locations
  • Order parts needed for repairs

Feild Service Mechanic

Sunbelt Rentals
08.2013 - 06.2015


  • Conducted preventive maintenance inspections and routine service.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Maintained accurate records of time and materials required to perform repairs and service.

Education

GED -

Renton Tech College High School Completion
Renton, WA
07.1992

Skills

  • Creative Solutions
  • Employee Performance Reviews
  • Team Meetings
  • Customer Care

Timeline

Feild Service Supervisor

Herc Rentals
05.2021 - Current

Feild Service Mechanic

Herc Rentals
02.2017 - 05.2021

Mechanic

Need A Lift Forklift
06.2015 - 12.2016

Feild Service Mechanic

Sunbelt Rentals
08.2013 - 06.2015

GED -

Renton Tech College High School Completion

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William Kruger