William Kuhn
Mandeville
Summary
Motivated and adaptable professional transitioning into the field of computer networking and cybersecurity. Currently pursuing an Associate of Applied Science in Computer Networking and Cybersecurity at Delgado Community College (expected 2026). Bringing a strong background in customer service, operations, and financial accuracy, with a proven ability to manage tasks under pressure, solve problems efficiently, and work with both people and systems. Seeking an entry-level IT support or networking role to apply developing technical skills while continuing my education.
Overview
7
7
years of professional experience
Work History
Restaurant Server
Katie's Restaurant
New Orleans
09.2024 - 08.2025
- Maintained performance and precision in a high-pressure, fast-paced environment.
- Resolved customer issues quickly and effectively, ensuring high satisfaction.
- Worked closely with team members and management to streamline operations.
Restaurant Manager
Felix's Restaurant & Oyster Bar
New Orleans
11.2018 - 09.2023
- Managed daily operations, including scheduling, employee training, and conflict resolution.
- Oversaw inventory and vendor relations, ensuring accurate ordering and cost management.
- Assisted in coordinating corporate events, and implemented process improvements to boost efficiency.
- Tracked sales and pay distribution with precision, demonstrating attention to financial accuracy.
Bank Teller/Operations Support
Citizens Bank & Trust
Covington
04.2018 - 05.2022
- Processed financial transactions with strict accuracy and confidentiality.
- Assisted in operations support and special tasks requiring adaptability.
- Strengthened customer trust through professional communication and reliable service.
Education
Associate of Applied Science - Computer Networking & Cybersecurity
Delgado Community College
New Orleans, LA12-2026
Some College (No Degree) - Biology
Louisiana State University
Baton Rouge, LASkills
Analytical & Problem-Solving Skills
Staff Management & Training
Conflict Resolution & Mediation
Inventory & Vendor Relations
Event Coordination
Financial Transactions & Accuracy
Problem-Solving in High-Stress Environments
Networking & Cybersecurity Fundamentals (in progress)
Operating Systems (in progress)
Computer Hardware & Software Troubleshooting (in progress)
Timeline
Restaurant Server
Katie's Restaurant
09.2024 - 08.2025
Restaurant Manager
Felix's Restaurant & Oyster Bar
11.2018 - 09.2023
Bank Teller/Operations Support
Citizens Bank & Trust
04.2018 - 05.2022
Associate of Applied Science - Computer Networking & Cybersecurity
Delgado Community College
Some College (No Degree) - Biology
Louisiana State University
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