Music Production
Bill Kunkel
Network Engineer / Manager
Corinth,NY
Summary
Experienced Systems Engineer with 18+ years developing technical, collaborative and soft skills to thrive in today’s shifting technology landscape. Proficient is understanding systemic dependencies, driving process improvement, and leveraging human and technical resources for win-win outcomes.
Work History
Network Engineer / Manager
Wesley Health Care (600 Employees, 600 Residents)
Saratoga Springs, NY
06.2018 - Current
- Plan, implement, and manage systems and software (Around 1700 devices) including Physical and Virtual servers Microsoft Windows Server 2003-2019, On Prem Active Directory, Microsoft SQL Server (2005-2017), Exchange Server (2007 - 2010), VMware ESXi
- Leverage MSP toolset where feasible (Auvik, Datto, Skykick, Continuum and Connectwise) to monitor and manage network, infrastructure and service requests
- Review and manage vendor engagements, contracts and services to maximize return of business investment.
- Managed, tracked and coordinated optimal resolution of requests and incidents varying in level of complexity with employees and vendors.
- Implemented Lansweeper to facilitate goal of "single source of truth" enabling us to also have accurate inventory of hardware and software assets
- Troubleshot complex multi-vendor network service provider issues.
- Created VPN infrastructure and allowed for secure remote connections.
- Configured and troubleshot VoIP and multi-media distributed systems and platforms (Cisco UCS / Teams)
Sr. Systems Administrator
Finch Paper (~550 Employees)
Glens Falls, NY
01.2011 - 06.2019
- Plan, implement and manage and manage systems and software to meet 24x7x365 business demands
- Backup and recovery of user documents, systems and configurations with tools like Acronis, Veeam and Storagecraft
- Review and manage vendor engagements, contracts and services to maximize return of business investment.
- Collaborate with employees and vendors to ensure optimal resolution of break/fix issues and service requests
- Integrated and updated software products to boost system compatibility.
- Spearheaded inventory control measures using Lansweeper to replenish and maintain IT equipment.
- Collaboratively selected and Implemented Service desk (Solarwinds Web Help Desk)
Education
High School Diploma -
Some College (No Degree) - Computer Information Systems
Skills
Office 365 Suite (Azure Active Directory (AD), Teams, Exchange Online, Microsoft Planner, Outlook, Excel, Word, PowerPoint)undefined
Accomplishments
- Migration to Office 365 for non-profits from on-prem Exchange 2010 and Google Suite. Cost Savings and End-User-Experience Improvements
- Microsoft Dynamics Upgrade
- Selection and migration of firewall from Sophos to Fortinet 500e including implementing VPN and FortiAnalyzer
- SAML 2.0 Authentication with Azure AD & EMR
- VMware 5.0 Migration to VM Ware 6.7 on HPE Servers and NIMBLE Storage
- Implementing various Microsoft Technologies including LAPS, Bitlocker enforcement and backup via AD,
- Implemented WDS/MDT for standardized deployments and improved deployment times (6 hours to 1.5 to 2 hours per machine (start-finish)
- Created and Provided End-User and IT Documentation and training using Greenshot, Word, Microsoft SharePoint, Stream, Visio and Powerpoint incorporating original and properly licensed cloud-sourced multi-media elements to LMS.
Interests
Personal Development
Timeline
Network Engineer / Manager - Wesley Health Care (600 Employees, 600 Residents)
06.2018 - Current
Sr. Systems Administrator - Finch Paper (~550 Employees)
01.2011 - 06.2019
Selinsgrove Area High School - High School Diploma,
Jamestown Community College - Some College (No Degree), Computer Information Systems
Overview
12
12
years of professional experience
24
24
years of post-secondary education
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