William LaMonica
Mentor,OH
Summary
An eager current student with an impressive work ethic and genuine respect for others. Demonstrated ability to collaborate effectively within teams through involvement in sports and work environments. These experiences have not only facilitated learning from others but also fostered a strong sense of camaraderie.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook, Host, Food Runner, Dish Washer, Pizza Maker
Ridgewood Kitchen & Spirits
01.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
Produce Associate
Heinens
07.2023 - 08.2024
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Enhanced customer satisfaction by providing efficient, friendly service and maintaining a clean, organized produce section.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
Landscaper
Mulch Man
04.2022 - 07.2022
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
Back of House Supervisor, Front of House Associate
Chick-fil-A
09.2019 - 01.2021
- Ensured kitchen cleanliness, adhering to health and safety regulations for optimal sanitary conditions.
- Improved employee retention by providing ongoing training and promoting a positive work environment.
- Maintained open lines of communication with front-of-house supervisor to address any issues impacting guest experience.
- Addressed customer concerns promptly, demonstrating excellent conflict resolution skills to maintain satisfaction levels.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
Education
Associate of Arts - Business
Lakeland Community College
Willoughby, OHBachelor's Degree - Cybersecurity and Information Assurance
Western Governer's University
Salt Lake City, UT05-2027
High School Diploma -
Mentor High School
Mentor, OH06.2023
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Professional attitude
- Customer service
- Reliable and trustworthy
- Problem-solving
- Team coordination
- Cleanliness standards
- Workload management
Accomplishments
- Supervised team of 8 staff members.
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Established long-term relationships with a large base of customers through effective listening, open-ended questioning and positive response to inquiries.
- Created a home lab for cybersecurity
Certification
- Google IT Support certificate
Timeline
Produce Associate
Heinens
07.2023 - 08.2024
Landscaper
Mulch Man
04.2022 - 07.2022
Line Cook, Host, Food Runner, Dish Washer, Pizza Maker
Ridgewood Kitchen & Spirits
01.2021 - Current
Back of House Supervisor, Front of House Associate
Chick-fil-A
09.2019 - 01.2021
- Google IT Support certificate
Associate of Arts - Business
Lakeland Community College
Bachelor's Degree - Cybersecurity and Information Assurance
Western Governer's University
High School Diploma -
Mentor High School
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