William Largent
Glen Burnie ,MD
Summary
Accomplished Shop Supervisor with a proven track record at Plum Crazy Auto, enhancing store operations and team dynamics. Skilled in order processing and fostering a positive work environment, I significantly streamlined operations and improved safety procedures. My leadership ensured compliance, maximized performance, and boosted customer satisfaction through strategic planning and effective communication.
Diligent Desired Position with solid foundation in overseeing daily operations and enhancing team productivity. Successfully managed shop workflow and ensured adherence to safety regulations. Demonstrated problem-solving skills and leadership in training staff and optimizing resource allocation.
Professional with solid experience in shop management, prepared to oversee operations and drive results. Strong focus on team collaboration and adaptability to meet changing demands. Skilled in inventory control, staff supervision, and safety compliance. Reliable leader who prioritizes efficiency and productivity.
Experienced with managing shop operations and leading teams to achieve operational goals. Utilizes effective communication and organizational skills to ensure smooth workflow. Track record of implementing safety protocols and training staff.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
Work History
Shop Supervisor
Plum Crazy Auto
02.2012 - Current
- Oversaw daily operations, ensuring that all tasks were completed accurately and on time.
- Developed strong team dynamics, fostering a positive work environment for all staff members.
- Mentored and trained new employees to ensure consistent service standards across the team.
- Checked incoming orders and organized new stock.
- Maintained a clean and organized shop floor, promoting an inviting atmosphere for customers.
- Streamlined operations through effective employee scheduling and task delegation.
- Ensured adherence to company policies, safety regulations, and local laws by educating staff about compliance requirements.
- Collaborated with upper management to establish goals and objectives for the store''s performance.
Asst. Manager Lot Operations
Manheim Auto Auction
05.2008 - 02.2012
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Lift Operator
Under Armour
07.2007 - 03.2008
- Learned and enforced lift rules, policies and procedures.
- Ensured efficient lift operations by coordinating with other team members and maintaining clear communication.
- Performed pre-operation inspections and post-operation shutdown procedures.
- Provided excellent customer service, answering questions about mountain trails, directions, and resort facilities as needed.
Education
Associate In Physical Therapy - Physical Therapist
The Community College of Baltimore County
Catonsville, MD05.2006
High School Diploma - General Studies
North County High School
Glen Burnie, MD05.2003
Skills
- Order processing
- Safety procedures
- Store operations
- Budget planning
Accomplishments
All county and all state high school athletes and captains in two sports College athelete and captain as well
Timeline
Shop Supervisor
Plum Crazy Auto
02.2012 - Current
Asst. Manager Lot Operations
Manheim Auto Auction
05.2008 - 02.2012
Lift Operator
Under Armour
07.2007 - 03.2008
Associate In Physical Therapy - Physical Therapist
The Community College of Baltimore County
High School Diploma - General Studies
North County High School