Summary
Overview
Work History
Education
Skills
Languages
Timeline
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William Leslie Stites

San Antonio,Texas

Summary


Dedicated professional prepared to bring extensive expertise and results-oriented approach to Specialist role. Known for effectively managing tasks and supporting organizational goals through collaborative efforts and adaptive strategies. Recognized for excellent communication and analytical skills, ensuring seamless operations and consistent outcomes.

Overview

12
12
years of professional experience

Work History

Ramp agent

United Airlines
11.2023 - Current
  • Fluency in Spanish and English.
  • Excellent communication skills
  • Organized, detail oriented, and time management skills.
  • Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport
  • Maintain on-time connections by guiding aircraft to and from gate positions
  • Protect baggage and other equipment from damage, loss and weather conditions
  • Drive and operate ground equipment, such as tugs, cargo carts, service trucks and belt loaders
  • Assist with record keeping and documentation to ensure correct routing of baggage
  • Adhere to safety guidelines and maintain safe working conditions for yourself and others
  • Communicate with managers and lead agents to manage daily schedules
  • Report equipment problems and breakdowns to facilitate fast repairs
  • Excellent customer service skills.
  • Able to work efficiently under critical deadlines.
  • Demonstrates resilience in times of change and uncertainty.

Real estate agent

Keller Williams
04.2022 - Current
  • Maintain a good relationship with lenders, appraisers, home inspectors and escrow companies
  • Fluency in Spanish and English.
  • Prepare necessary paperwork such as closing statements, deeds, contracts, purchase agreements and leases
  • Compile lists of real estate properties with details regarding their location, square footage and features
  • Promote sale of properties through open houses, engagement in multiple listing services and advertisements
  • Establish a network of mortgage lenders, contractors and legal attorneys to whom you can refer clients
  • Inspect condition of premises and organize for necessary maintenance or inform property owners of maintenance needs
  • Evaluate clients' financial abilities and research properties within their buying power

Airport Ramp Operations Supervisor

UNIFI
08.2016 - 06.2023
  • Fluency in Spanish and English.
  • Supervises and coordinates daily activities of employees to ensure a safe and effective operation
  • Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, DGS policies and safety procedures, and all applicable laws
  • Responsible for shift schedule to include workstation assignments, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations
  • Enforces Company policies and procedures, including disciplinary action, and promotes DGS policies on Equal Employment Opportunity, Professional Conduct, and diversity initiatives and investigates and responds to employee relations issues in a timely manner
  • Communicates with Manager concerning any problems or issues
  • Schedules and conducts shift meetings
  • Trains, coaches, counsels and mentors' employees in compliance with DGS policies, procedures and practices
  • Assists in the administration of payroll; completes shift paperwork and performs other administrative functions

Server

100 Montaditos
05.2013 - 08.2013
  • Provide customer services
  • Greet customers and present menus
  • Make suggestions based on their preferences
  • Take and serve food/drinks orders
  • Up-sell when appropriate
  • Arrange table settings
  • Keep tables clean and tidy at all times
  • Deliver checks and collect payments
  • Cooperate and communicate with all serving and kitchen staff

Education

GED -

Palo alto collage
01.2016

Bachelor degree - Criminal justices

University of Texas
01.2021

Associates degree - Criminal justices

San Antonio collage
01.2019

Skills

  • Problem-solving
  • Teamwork and collaboration
  • MS Excel Proficiency
  • Friendly, positive attitude

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Ramp agent

United Airlines
11.2023 - Current

Real estate agent

Keller Williams
04.2022 - Current

Airport Ramp Operations Supervisor

UNIFI
08.2016 - 06.2023

Server

100 Montaditos
05.2013 - 08.2013

Bachelor degree - Criminal justices

University of Texas

Associates degree - Criminal justices

San Antonio collage

GED -

Palo alto collage

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William Leslie Stites