Summary
Overview
Work History
Education
Skills
Training
Timeline
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William Liggins

Waldorf,MD

Summary

Exceptional leader, strategic planner, project manager, and team motivator offering successful managerial and leadership experience on the forefront of telecommunications cabling technology. First-rate personal, analytical, communications and government-relations skills. Outstanding ability to manage multiple large-scale projects, tasks, and priorities effectively in a global environment. Core competencies include: Strategic Vision, Planning & Execution Telecommunications Project Manager Global Program & Project Management Quality Assurance Manager & Evaluator LAN & WAN Media Distribution Systems Outside Plant Designer (OSP) Installation & Maintenance Management Fiber Optic Cable & Antenna Systems Training & Workforce Development Team Building, Coaching & Leadership Knowledge of American National Standards Institute (ANSI) standards, Building Industry Consulting Services International (BICSI) practices, Telecommunications Design Reference Manual (TDMM) and National Electrical Code (NEC) standards Security Clearance DoD Top

Overview

24
24
years of professional experience

Work History

Telecommunications Tech

UM.C. DEAN, INC
03.2024 - Current
  • Responsible for the installation and assisting with the Planning & Layout of communications cabling and equipment in accordance with all applicable plans, specifications, codes, and industry standards
  • As a technician you should have previous knowledge & experience with the installation of basic equipment which involves using hand tools and power tools, a basic understanding of Telecom Systems, blueprints and knowledge of codes and standards.

OSP Designer

United States Air Force, USAF
08.2000 - 09.2023
  • Worked on multiple fiber design projects from design through completion including site acquisition, engineering, permitting, construction, and project closeout
  • Effectively communicated any obstacles that may impact budget or schedule to senior management and customer
  • Project Management Managed project team, defined scope, developed and managed project plans and budgets
  • Directed activities, project objectives, risk management, change control processes, project communications
  • Identified and scheduled project deliverables, milestones, and required tasks to meet project objectives
  • Coordinated activities of project personnel to ensure project progressed on schedule and within budget
  • Demonstrated exceptional process orientation, project management techniques, methodologies, and best practices
  • Prepared 9th AF COVID 19 emergency mission; led network install/366-ports—synchronized 2-FEMA regions/13 states—saved DoD $330K Demonstrated respect, friendliness, and willingness to help wherever needed.

Senior-level Operations Manager

UNITED STATES AIR FORCE
10.2018 - 04.2023
  • Served in multiple positions of increased responsibility and complexity, demonstrating exceptional leadership, knowledge, skills, and proven abilities
  • As Davidsonville Transmit Site Chief, Plans & Programs Flight Chief, Section Chief, Quality Assurance and Team Chief
  • Over this time supervised 250 personnel
  • Budgeted and managed over 800 million is assets.

Manager

United States Air Force, Joint Base Andrews
01.2017 - 12.2018
  • Directs 20 personnel and programs for 454-million-dollar organization supporting communication requirements
  • President of United States and other national leaders Senior manager for five diverse IT careers, matches experience & skills with operational needs, aligns management of personnel and infrastructure programs with knowledge of vision, goals, and objectives
  • Serves as operational liaison and senior advisor to executives and policymakers for all Human Resources (HR) and IT issues for mission accomplishment
  • Directed unit Self-Assessment Program Manager to track 87 self-assessment checklists with 612-line items
  • To maintain 95%compliance rating that reinforced Nuclear Command and Control mission capabilities
  • Managed and motivated employees to be productive and engaged in work
  • Accomplished multiple tasks within established timeframes
  • Developed detailed plans based on broad guidance and direction
  • Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground.

Section Manager

1st Communications Maintenance Squadron
12.2010 - 01.2017
  • Supervises 14-member team; executes theater-wide Tier II maintenance and special projects enabling EUCOM and AFAFRICA operations Installs, inspects, upgrades, removes, and performs emergency restorers on USAFE cable, antenna and microwave systems Maintains sole USAFE-wide antenna tower climb safety/rescue training program; provides commanders with ready force
  • Controls $464K budget & $1.4M in equipment, vehicles, tools/projects materials; climb certifies 1D7 Airmen throughout USAF Europe Ensured cable systems were installed in accordance with American National Standards Institute (ANSI) standards, Building
  • Industry Consulting Services International (BICSI) practices, Telecommunications Design Reference Manual (TDMM) and National Electrical Code (NEC) standards Sustained 9K base VoIP/data network circuits; determined degradation EA solutions; advised Director on subsystem upgrades
  • Conducted preventive maintenance inspections on 1.3K confined spaces; upholding USAF Europe $18B surety mission
  • Selected Accomplishments: Managed 39 installation's 60K-mile cable plant; resolved 100 outages/planned 7-trunk line overhauls to shored $18B Weapons
  • Storage Security System Piloted Aviano joint service LMR project engineered 9-device install plan with provided seamless connectivity for 800 first responders
  • Guided Client System network upgrade: converted 16-analog circuits to digital to sustained workload of 500 tickets yearly
  • Inspected Strategic Command fiber projects; evaluated installation/Team Chief with ensured success of $1.2B headquarters build
  • Coordinated with other departments to align production with customer requirements
  • Evaluated employee performance and provided feedback and training as needed.

Manager

Antenna Systems
01.2007 - 01.2010
  • Team Chief; led cable and antenna operations in the only active-duty EIS supporting global DoD communications missions leading 12-personnel in Air Force's only active Engineering Installation Squadron (EIS) supporting global DoD communication mission requirements
  • Directed maintenance/validated operations readiness for Communications-Electronics critical personnel/deployable equipment and tools worth $2M; provided analysis, reporting, and deficiency capabilities and served as the Director's Lead
  • Assessment representative Instituted management processes analyzed trends/implemented policies for safety and security of equipment for 176-personnel
  • Managed Director's Inspection Program—42-key assessments of Squadron functions, training, and maintaining AF compliance Selected Accomplishments: Oversaw 12-C4I engineering package reviews; identified/fixed 20 discrepancies–readied 8/2016 projects globally
  • Pioneered AF Central Command install guide overhaul; focalize 18-military/commercial standards—decreased project develop life cycle by 40% Established management policies and ensured safety and security of personnel and equipment
  • Orchestrated installation, relocation, battle damage assessments and emergency restorations in support of DoD Command, Control, Communications, Computers, Intelligence, Surveillance, and Reconnaissance (4ISR) communication system White House subject matter expert; surveyed/energized $85M+ cyber overhaul–1st in 40-years/fortified POTUS C2 capabilities Executed 2015 $20M workload; aligned 54-personnel with 12-projects–prevented schedule delays/saved $300K+ O&M costs Directed/managed $9.5M engineering installation missions; enabled 37-operations/22 sites/160 average days on the road per member—fulfilled Air Force Work Plan top C4I plan Teamed with 8-Air National Guard squadrons; devised communication network plan for $1.4B+ U.S Strategic Command HQ Facility—saved $140M contract costs Resolved staff member conflicts, actively listening to concerns, and finding appropriate middle ground Managed and motivated employees to be productive and engaged in work Developed detailed plans based on broad guidance and direction
  • Accomplished multiple tasks within established timeframes.

Education

BA - Organizational Management

University of Arizona Global Campus

AAS - Electronic Systems Technology

Community College of the Air Force

Skills

  • Best Practices and Standards
  • Collaborative Teamwork Player
  • Organizational Skills
  • Infrastructure Planning
  • Hardware Replacement
  • Operational Policies Knowledge
  • LAN and WAN Assessment Quality Assurance Controls
  • Professional Development
  • Quality Control Guidelines
  • Project manager supervision
  • Performance Evaluation
  • Lead Prospecting
  • Excel
  • Microsoft Office, Adobe Acrobat Pro, OSP Design, Outside Plant (OSP)
  • Reliable team member with strong communication skills and ability to adjust work for various environments Handles modifications, requests and feedback from colleagues, clients, and vendors in an efficient manner, understanding the needs of all parties involved Flexible in adapting work style to fit different projects and juggling multiple assignments within tight deadlines

Training

  • Senior Leadership
  • Management I/II Leadership/Management Academy
  • Engineering & Installations Team Chief Academy
  • Human Resource Management Symposium
  • Communications Cable and Antenna Systems Apprentice Cable Splicing

Timeline

Telecommunications Tech

UM.C. DEAN, INC
03.2024 - Current

Senior-level Operations Manager

UNITED STATES AIR FORCE
10.2018 - 04.2023

Manager

United States Air Force, Joint Base Andrews
01.2017 - 12.2018

Section Manager

1st Communications Maintenance Squadron
12.2010 - 01.2017

Manager

Antenna Systems
01.2007 - 01.2010

OSP Designer

United States Air Force, USAF
08.2000 - 09.2023

BA - Organizational Management

University of Arizona Global Campus

AAS - Electronic Systems Technology

Community College of the Air Force
William Liggins