Summary
Overview
Work History
Education
Certification
Skills
Timeline
Generic

MICHAEL ARMIJO

ALBUQUERQUE,NEW MEXICO

Summary

Experienced in field support technology, seeking a position to expand expertise. Strong desire to enhance knowledge and skills, eager to thrive in a dynamic work environment. Committed to delivering exceptional support and efficiently resolving technical issues. Excited about contributing to a team-oriented organization that values continuous learning and growth.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Telecommunications FOPS Tech. 3

Encantado/ECS
01.2019 - Current
  • Maintain a Department of Energy (DOE) current Q-Level security clearance
  • Maintain routine records, operate communications equipment, and motor vehicles
  • Perform security response to bldgs
  • And alarms
  • Install and upgrade and maintain VOIP and Analog phones install secure phones
  • Trouble shoot analog lines also copper lines as well as fiber
  • Work on cisco switches and media gateways
  • Receive and manage trouble tickets and work orders in a timely manner
  • When needed escort uncleared personal for the company
  • Also manage and maintain a company vehicle daily and monthly basis
  • Trace and trouble shoot fire alarms make sure they have tone to the correct building and box
  • Keep training courses up to date for the company as well for Sandia National Labs

Lieutenant/Supervisor

Pinkerton Government Services
01.2012 - 08.2013
  • Hold current Q clearance
  • Responsible for three classified building as well as the compound
  • Acted as a first responder to medical emergencies
  • Took appropriate action in response to security incidents to ensure best possible outcomes
  • Responsible for training, payroll, and scheduling of employees
  • Responsible for ensuring daily escorting duties for uncleared visitors and/or staff visiting restricted buildings

Food and Beverage Supervisor

Hard Rock Hotel and Casino
01.2010 - 12.2010
  • Acquired alcohol servers and gaming license
  • Performed monthly inventory in bar area
  • Managed 20 employees to ensure compliance with corporate policies
  • Performed bartending responsibilities as needed
  • Diffuse tense and aggressive situations with patrons

Security Officer

Route 66 Casino
05.2009 - 08.2009
  • Performed security checks throughout the casino
  • Responsible for maintaining a safe environment for all casino patrons and staff
  • Maintain and protect casino assets

Security Officer

Isleta Casino
07.2006 - 04.2007
  • Protected and patrolled casino property as well as patrons’ vehicles and property
  • Transported casino money and assets
  • Responsible for maintaining and safe environment for all casino patrons and staff
  • Maintain and protect casino assets

Correctional Officer

Valencia County Detention Center
09.2005 - 05.2006
  • Responsible for all aspects of inmate’s incarceration
  • Responsible for the booking of all new inmates
  • Responsible for the transportation of inmates on and off Detention Center property

Correctional Officer

Corrections Corporation of America
04.2004 - 09.2005
  • Responsible for entry control access
  • Responsible for vehicle and pedestrian searches for prohibited items, i.e
  • Drugs and/or weapons
  • Performed vehicle patrols to maintain a security perimeter
  • Responsible for transportation of inmates on and off Detention Center property
  • Trained in riot patrol and self-defense activities
  • Certified in OC and CS as well as with mini14, electric shield, pepper ball gun and stun shield

Education

High School -

Albuquerque High School
Albuquerque, New Mexico
05.2000

Certification

  • Level 1 Guard Card, 2018
  • Level 2 Guard Card, 2018
  • Level 3 Guard Card, 2018
  • Concealed Carry License, 2018

Skills

Telecom infrastructure

Teamwork

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Problem-solving abilities

Multitasking

Equipment installation and repair

Reliability

Excellent communication

Critical thinking

Troubleshooting skills

Organizational skills

Team collaboration

Effective communication

Adaptability and flexibility

Safety awareness

Decision-making

Equipment replacement

Installing equipment

Data cabling installation

Physical strength

Relationship building

Safety practices

Wire splicing

Troubleshooting systems

Documenting activities

Documentation skills

Team building

Task prioritization

Self motivation

Educating customers

Technical troubleshooting

Interpersonal skills

Analytical thinking

Conflict resolution

Computer literacy

System repair

Goal setting

System repairs

Problem diagnosis

Professionalism

Interpersonal communication

Device installation

Vehicle maintenance

Preventive Maintenance

Time management abilities

Continuous improvement

Adaptability

Written communication

Safety procedures adherence

Quality assurance

Project management

Equipment assembly

Equipment installation

Technical communication

Professional demeanor

Problem-solving aptitude

Writing reports

Office installations

Electronic equipment repair

Wire pulling

Timeline

Telecommunications FOPS Tech. 3

Encantado/ECS
01.2019 - Current

Lieutenant/Supervisor

Pinkerton Government Services
01.2012 - 08.2013

Food and Beverage Supervisor

Hard Rock Hotel and Casino
01.2010 - 12.2010

Security Officer

Route 66 Casino
05.2009 - 08.2009

Security Officer

Isleta Casino
07.2006 - 04.2007

Correctional Officer

Valencia County Detention Center
09.2005 - 05.2006

Correctional Officer

Corrections Corporation of America
04.2004 - 09.2005

High School -

Albuquerque High School

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MICHAEL ARMIJO