William Livsey

Got members for the ACLU

Recruited for UP Fundraising

Fundraised for Nature Conservancy

• Trained new staff on correct procedures, compliance requirements, and performance strategies.
• Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
• Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.