William Lolagne
Information Technology
Brooklyn,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT Technician position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
10
10
years of post-secondary education
2
2
Certifications
Work History
Public Health Advisor
New York City Department Of Health And Mental Hygiene
New York, New York
03.2015 - Current
- Provided technical assistance to healthcare providers and organizations to improve health education services.
- Conducted health screenings and assessments to identify health needs and risk factors for individuals and communities.
- Continually improved knowledge, skills, and performance based on feedback and self-identified professional developmental needs.
- Promoted available resources and connected individuals with services.
Administrative Assistant
New York City Department Of Health And Mental Hygiene
New York, NY
05.2021 - 11.2021
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Scheduled office meetings and client appointments for staff teams.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Oversee the DOE/DOHMH budgets and SMHPIP contract.
- Complete and submit quarterly SMHPIP Contracts to perspective agencies.
- Assisted Director of School Mental Health in Microsoft word applications and scheduling.
Team Captain
New York City Department Of Health And Mental Hygiene
New York, NY
11.2020 - 07.2021
- Monitored and maintained team chemistry by continually reminding team members about common goal and common bond.
- Acted as positive role model to set tone for program and enhanced leadership credibility with teammates and coaches.
- Maintained poise, optimism and bounced back quickly after mistakes to show teammates how to respond to negative situations.
- Challenged teammates to get better and work harder by constructively confronting negativity, pessimism and laziness.
- Supervised staff members from different agencies as they canvassed NYC to distribute masks and hand sanitizers.
- Complete End of Day report and send to supervisors.
- Communicated with civilians and scheduled Vaccine appointments.
Education
Associate of Applied Science - Computer Technology
LaGuardia Community College of The City University of New York
Long Island City, NY 08.2012 - 06.2017
Bachelor of Technology - Information Technology
New York City College of Technology of The City University of New York
Brooklyn, NY 08.2017 - 09.2022
Skills
Presentation skills
Teamwork and Collaboration
Analytical and Critical Thinking
Problem-Solving
Dependable and Responsible
Community outreach
Research abilities
Technical Support
Documentation and reporting
Certification
Digital Forensics Basics
Timeline
Administrative Assistant
New York City Department Of Health And Mental Hygiene
05.2021 - 11.2021
Digital Forensics Basics
05-2021
Team Captain
New York City Department Of Health And Mental Hygiene
11.2020 - 07.2021
Information Security Basics
10-2018
Bachelor of Technology - Information Technology
New York City College of Technology of The City University of New York
08.2017 - 09.2022
Public Health Advisor
New York City Department Of Health And Mental Hygiene
03.2015 - Current
Associate of Applied Science - Computer Technology
LaGuardia Community College of The City University of New York
08.2012 - 06.2017