William Lykins
Long Beach,US
Summary
Highly organized and dependable professional skilled at managing multiple priorities with a positive attitude. Proven track record of meeting team goals and consistently exceeding expectations. Willing to take on additional responsibilities to ensure desired outcomes are achieved.
Overview
24
24
years of professional experience
Work History
Delivery Driver
UPS
11.2019 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Care Manager
Family Member With Progressive Disease
07.2014 - 11.2019
- Coordinated medical appointments
- Managed household
- Administered medication
- 24 hour care
Financial Services Representative II
First Bank
03.2006 - 07.2014
- Promoted to Financial Services Representative II based on solid performance in exceeding sales goals and customer satisfaction report cards.
- Responsible for using my expertise to acquire, deepen, retain, and manage customer relationships.
- Audit, research, and correct teller discrepancies.
- Led training sessions for new hires on financial products and services, enhancing team knowledge and performance.
New Accounts Manager
Fullerton Community Bank
04.2000 - 03.2006
- Promoted to New Accounts Manager 2003
- Coached and mentored junior team members, contributing to their professional growth and overall success within organization.
- Cross-sold bank products/services to customers driving revenue growth and expanding customer relationships.
- Backed-up teller line when needed.
Education
High School Diploma -
Rancho Alamitos High School
Garden Grove, CA06.1988
Skills
- Time Management
- Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Cash Management
- Supervisory
- Business Development
- Banking
Timeline
Delivery Driver
UPS
11.2019 - 10.2023
Care Manager
Family Member With Progressive Disease
07.2014 - 11.2019
Financial Services Representative II
First Bank
03.2006 - 07.2014
New Accounts Manager
Fullerton Community Bank
04.2000 - 03.2006
High School Diploma -
Rancho Alamitos High School
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