Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rajolyne Mejia

Long Beach

Summary

Proven track record of enhancing customer satisfaction, notably at Roadie, by leveraging exceptional navigation and interpersonal skills. Adept at managing time efficiently and solving problems creatively, ensuring timely and accurate deliveries. Demonstrated ability to work collaboratively, maintaining a positive attitude in high-pressure environments. Achieved a significant reduction in delivery times through strategic route planning.

Overview

17
17
years of professional experience

Work History

Delivery Driver

Roadie
01.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Maintenance Crew Member

Imperial Commercial Cleaning
09.2012 - 11.2014
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Collaborated with other departments to address cross-functional maintenance needs effectively.
  • Improved equipment efficiency by conducting regular preventive maintenance and repairs.

Delivery Courier

Instacart
01.2019 - Current
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.

Delivery

Uber Eats
01.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Driver

Uber
01.2018 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Bartender

Wave Juice
08.2022 - 08.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Maintenance Crew Member

Professional Maintenance Co
03.2015 - 08.2017

Conducted routine upkeep to maintain safe environments.

Cashier

McDonalds
03.2013 - 10.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Answered questions about store policies and addressed customer concerns.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Cashier

Dollar Tree Distribution Center
02.2010 - 07.2014

Managed and processed financial transactions efficiently.

Managed and maintained inventory levels efficiently.

Executed time-sensitive tasks during peak operational periods.

Waitress

Ay Caramba
06.2008 - 08.2010
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Education

Long Beach High School
Lido Beach NY
08.2008

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Time management
  • Problem-solving
  • Loading and unloading
  • Stocking and inventory
  • Documentation and reporting
  • Client relationship management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary

Timeline

Bartender

Wave Juice
08.2022 - 08.2023

Delivery Driver

Roadie
01.2021 - Current

Delivery Courier

Instacart
01.2019 - Current

Delivery

Uber Eats
01.2018 - Current

Driver

Uber
01.2018 - Current

Maintenance Crew Member

Professional Maintenance Co
03.2015 - 08.2017

Cashier

McDonalds
03.2013 - 10.2016

Maintenance Crew Member

Imperial Commercial Cleaning
09.2012 - 11.2014

Cashier

Dollar Tree Distribution Center
02.2010 - 07.2014

Waitress

Ay Caramba
06.2008 - 08.2010

Long Beach High School
Rajolyne Mejia