William Lyons
Chicago,IL
Summary
Highly motivated and versatile professional with a diverse background in various industries. Currently pursuing an Associates Degree in Applied Science at Wright College in Chicago, building upon a high school diploma and some college education. Recognized for adaptability, strong work ethic, and commitment to delivering exceptional results in fast-paced environments. Skilled in organic gardening and indoor gardening, showcasing a passion for sustainability. Reliable team player with excellent communication and customer service skills, adept at fostering positive relationships. Seeking new challenges and opportunities to contribute expertise and drive success in a dynamic work setting.
Overview
5
5
years of professional experience
Work History
Server Assistant
The Alinea Group
08.2023 - Current
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Extraction Technician
Noble Road and Una Labs
05.2021 - 05.2023
- Optimized workflows within the laboratory environment, resulting in increased productivity among team members.
- Ensured compliance with industry regulations through strict adherence to guidelines during all extraction procedures.
- Collaborated directly with local cannabis growers to source desirable, high-yielding cultivars and provide feedback on cultivation techniques.
- Diversified products by researching and developing SKU's such as live hash rosin, disposable vape pens, infused pre-rolls, edible concentrates, and infused gummies.
- Maintained accurate records of extraction processes for consistency in future procedures.
- Assisted in plant propagation, pest management, fertilization, and harvesting.
Assistant Manager
Louie Angelo's
08.2020 - 05.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Ensured compliance with health and safety regulations and company policies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Greenhouse Worker
Heinz Brothers Greenhouse
03.2019 - 11.2019
- Unloaded plants and nursery items from delivery trucks.
- Assisted customers with finding requested plants and flowers.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Ensured optimal growing conditions with diligent monitoring and adjusting of temperature, humidity, and lighting levels.
- Rearranged planting beds and flower gardens seasonally.
- Enhanced plant growth by implementing effective watering and fertilization techniques.
Education
Attending -
Wilbur Wright College
Chicago, IL08.2025
Transfer -
Waubonsee Community College
Sugar Grove, IL05.2019
Diploma -
Geneva Community High School
Geneva, IL05.2016
Skills
- Teamwork and Collaboration
- Attention to Detail
- Willing to Learn
- Propagation Techniques
- Integrated Pest Management
- Harvesting methods
- Customer Service
- Greenhouse Maintenance
References
- Megan Crissey, Una Labs, (989) 944-1393, MCrissey@unalabs.co
- Mario López, The Alinea Group, (617) 435-3330, rmariolopez@gmail.com
Home Gardener and Cidermaker
For the last four years I have been building and maintaining a home garden in Chicago with my partner, Jayne. We built several raised brick garden beds in which we have grown organic produce for ourselves and our loved ones. This year we have added a "Three Sisters" garden to grow corn, beans, and squash as well as a hot composting system to recycle food waste. We also seek out local apples to pick and process into juice and cider. Our goal is to promote sustainable agriculture and consume healthier local foods.
Timeline
Server Assistant
The Alinea Group
08.2023 - Current
Extraction Technician
Noble Road and Una Labs
05.2021 - 05.2023
Assistant Manager
Louie Angelo's
08.2020 - 05.2021
Greenhouse Worker
Heinz Brothers Greenhouse
03.2019 - 11.2019
Attending -
Wilbur Wright College
Transfer -
Waubonsee Community College
Diploma -
Geneva Community High School
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