WILLIAM MANGRUM
Portland,TN
Summary
Delivery driver/ with extensive experience in safe and efficient route planning and load management. Certified forklift and pallet jack operator skilled in vehicle maintenance, time efficiency, and customer service to ensure timely deliveries. Focused on enhancing operational reliability and customer satisfaction through safety awareness and precise record keeping.
Logistics professional with hands-on experience in forklift operation, emphasizing precision and safety. Known for teamwork and reliability, adapting to shifting priorities. Skilled in inventory management and operating heavy machinery, bringing dependable and results-focused approach.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Delivery driver
Team Air Distributing
04.2024 - Current
- Delivered products efficiently, ensuring timely arrival for customer satisfaction.
- Operated delivery vehicles safely, adhering to all traffic regulations and safety protocols.
- Managed route planning using GPS technology to optimize delivery schedules.
- Maintained accurate records of deliveries and inventory updates in company systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Delivery Driver/Warehouse/Forklift Operator
Inline Electric Supply
06.2022 - 04.2024
- Facilitated on-time delivery of products to customers while maintaining service quality standards.
- Assisted with vehicle inspections and carried out routine maintenance to promote safety.
- Supported inventory management during deliveries by verifying quantities and resolving discrepancies.
- Coordinated with warehouse staff to improve loading efficiency.
- Adhered to scheduled hours and accepted additional shifts during holidays and peak times.
- Maintained professionalism while engaging with customers, vendors, and stakeholders.
- Operated forklifts to transport materials efficiently within warehouse environments.
- Conducted regular equipment inspections to ensure operational safety and compliance.
- Collaborated with team members to optimize warehouse layout and improve workflow efficiency.
- Assisted in training new hires on safe forklift operation and best practices.
- Implemented inventory tracking systems to enhance accuracy in material handling processes.
- Streamlined loading and unloading processes, reducing turnaround time for shipments.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Maintained accurate records of materials moved, ensuring consistency in inventory management.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
Forklift Operator/Warehouse
Triangle Fastener Corporation
03.2017 - 06.2022
- Operated forklifts to transport materials efficiently within warehouse environment.
- Conducted regular inspections of equipment to ensure safety and compliance with regulations.
- Collaborated with team members to streamline loading and unloading processes, reducing turnaround time.
- Maintained accurate inventory records through diligent tracking of incoming and outgoing shipments.
Forklift Operator/Concrete Loader/Truck Loader
Adams/OldCastle
09.2012 - 03.2017
- Operated forklifts to transport materials safely within warehouse environment.
- Conducted routine safety inspections on equipment to ensure compliance with safety regulations.
- Collaborated with team members to optimize loading and unloading processes, enhancing workflow efficiency.
- Managed inventory by accurately tracking material movements using warehouse management systems.
- Implemented process improvements that reduced downtime during material handling operations.
- Monitored stock levels and reported discrepancies to maintain accurate inventory records.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Transported goods between warehouse locations according to shipment and storage needs.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
Education
High School Curriculum - High school diploma
Mcgavock Comprehensive High School
Nashville, TNSkills
Achieved high customer satisfaction through a consistently positive attitude
Delivered exceptional customer service experiences that fostered loyalty
Utilized a valid driver's license to ensure timely and efficient deliveries
Drove team success through effective collaboration and communication
Enhanced operational accuracy by maintaining meticulous attention to detail
Optimized workflow through strategic time management practices
Built trust as a dependable and reliable team member
Resolved customer issues through innovative problem-solving techniques
Maintained a record of safe driving to uphold company standards
Executed loading and unloading tasks with precision to minimize delays
Coordinated delivery schedules that maximized customer satisfaction
Executed safe and efficient forklift operations to enhance productivity
Certification
- Forklift Certification:
- Pallet Jack Certification:
- Certified Forklift Operator:
- Driver's License:
- DOT Physical Certification:
- Route planning:
- Vehicle maintenance:
- Customer service:
- Time efficiency:
- Safety awareness:
- Load management:
- Record keeping:
Timeline
Delivery driver
Team Air Distributing
04.2024 - Current
Delivery Driver/Warehouse/Forklift Operator
Inline Electric Supply
06.2022 - 04.2024
Forklift Operator/Warehouse
Triangle Fastener Corporation
03.2017 - 06.2022
Forklift Operator/Concrete Loader/Truck Loader
Adams/OldCastle
09.2012 - 03.2017
High School Curriculum - High school diploma
Mcgavock Comprehensive High School